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I was in the race, set to win, and it disappeared. I've kept playing but it hasn't come back. Any idea why??
The same thing happened to me today. I think the whole of the episode race disappeared for an hour or so. I didn't notice either, and started the next episode before realising the event had disappeared. I notice from your screenshot that at this point there is no new race either, no flag, so the event is gone. If it's still not back, close the game and open it again and if there is still no flag play an old level. When I did this my episode race came back. However, I was unable to collect the gold from the previous race.
Hi and Welcome to the King Community
Already reply here. Duplcated post , Thank you
Hi. I just passed level 6830 and did not receive any gold bars. The finish line gate is missing too. See screenshot. Is anyone else having trouble with this?
I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Didn’t receive gold bars passing level 6830. I’m on 6832 now and they still haven’t appeared
Anyone else struggling to pass levels since recent updates? I can’t pass levels which means the challenges become obsolete and I don’t win any boosters. It seems to be this app/game is forcing you to spend money on boosters now if you want to carry on playing. I’ve been stuck on level 14575 for a week now and thinking it’s time to give this game up. It’s no longer fun to play, just frustrating 😠
I didn't get 30 gold bars after I won Level 2095 after I won the competition.
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Hi Christine @christinewupp 🤗
Even-though you are not particular about missing GB, please do send a complaint to the PS. It is your rightful reward, and you are supposed to receive the promised GB as you have finished race first 🌟
Also another reason I am stressing this is, I found out that, only through our complaints, King will know the glitches that are occurring in the game!! Once the PS team sees certain number of complaints, they will send a report to the game team! What you might have experienced could be a bigger glitch that should be removed in the beginning stage itself!!
I Just passed this level like first one but no prize for me….. i am disappointed
Sorry for my english. I just arrived to level 6475 like first one but no reward for me. I Am very disappointed. G
I was first in the race with 2 levels left. When I finished the race I noticed on the side bar the episode race icon disappeared. When I finished the last level I didn’t get any gold bars or the normal notification about what place I finished in. Not only did they decrease the 1st place prize from 45 to 40, but now nothing????? What is going on????
I'm stuck on a level and for what I'm supposed to do with only 15 moves is to me impossible, without buying gold bars for extra moves I know I'm never going to get past it. So I'm like you think I'll be giving up.
Sorry 6965
It’s a shame isn’t it? But too annoying now :(
Episode race gone did not get my 30 gold. It was a very difficult level NOW I DID NOT GET GOLD. Not only do I have a bot U cannot win weekly race king is looking into it gold taken away. I quit tired of this. At 8900 won it episode race as you can see is gone now tried rebooting still nothing blah 😑
checkered flag gone
So I just won an episode race and did not receive any gold coins or even any free time. Nothing at all. Just moved me on to the next race. I know for a fact I won, but even if by some chance I hadn't, I still should've gotten 5 minutes of colorbombs. But I know I definitely won. It was level 1190 I just completed. I also could not log into King Community and had to open a new account. I'm starting to think this is all to do with Facebook/Meta meltdown.
Thank you for the feedback. This issues has been reported to the game Team and is being investigated. Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…