Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Support - Stuck or having an issue? Ask a question and get help from other players!
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
Good evening, I corrected the incorrect region following the indicated steps. and a few hours later he returned to the wrong region. What can I do so that it does not change? Thanks i wait answer.
Hi Eduardo,
Yes, it sounding more like a bug that won't go away 🤔 If you're on Android device, try the following:
To clear the cache, go to Settings > Apps > select the app > Storage > Clear Cache.
If this still doesn't help, I'm afraid you might have to reinstall the app. That will help clear any bugs.
Keep in mind that y deleting the game app, you will lose any saved boosters and lives so make sure you use these before trying to delete the game app!
Hello, good afternoon. It worked for a while but then the wrong region was modified again. Maybe I didn't do some step right. Such as clearing the game cache. Could you tell me how to delete it. Thank you for kindly assisting me and helping me correct the error. I hope I can solve it. Thank you again and I look forward to your response.
Can you confirm that you have tried the steps from the following link HERE? If yes, please give them another try but this time, before trying it, please clear the game app cache and restart your device.
There seems to be bug that keep triggering the region so we need to clear that out before trying the steps again.
Let us know how it goes 🫡
Hello, yes I am playing candy crush saga. Thanks again and I hope you find a solution to correct it.
Hello, Thank you for contacting me and trying to help me but it didn't work, the game keeps showing me that I am in the US and I am actually in Argentina. If there is another solution, I would appreciate it if you let me know. I greet you cordially.
Hello Eduardo🤗 Thank you for replying back!
I am sorry that the suggestion above did not work! Let me find out if there is any other way to correct this glitch!
I just need to make sure that you are playing Candy Crush Saga😅
Can you please let me know? Thanks🍫🍫
Hello @eduardofortiner🤗 A Warm Welcome to our sweet King Community!
Please try the tips and suggestions provided in this link and see if it works this time --> Game Profile shows Wrong Country
Please post back and let me know if it helped or not!! You can reply back by typing in the blank box given below🍫🍫
New here? Sign in or create an account to join the fun.
Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
