Candy Crush Moderator Questions

https://community.king.com/en/candy-crush-saga/discussion/comment/3018670#Comment_3018670

If your point is that there were two different versions of the bash for bars event, that is something we have discussed and wondered about here in the community and never got an answer from King as to why there are always several different versions of each event. Or did your event Bash for Bars change in prize before you claimed it? I think the worst example is the top win streak: There is one version that gives two colour bombs on your starting board, and it is really overpowered compared the the top win streak with just one colour bomb. Yes, it is baffling as to why King do this, but you won't get an answer from them.

@PummyRaj "you can do the same if you see something that is not right" I put this portion of your comments in quotes because I want to emphasize specifically on this comment on how little we as players can do.

Please understand that as a Community Moderator / Player I am not singling you out, I tagged you specifically since you seem to be the most active and engaging here in the community

I come here for help with my game. All I see are comments from people releasing their frustrations and anger about a game that is totally not treating all players equally. I am leaving two screen shots here, I have many more examples of this, and I would like you to comment about how you would deal with this specific scenario. Please be aware that I have already received a response from King regarding this issue, and I am not happy with the many responses and opinions of Customer Care Reps who have very different opinions depending on what day of the week it is. Now they are no longer replying to my online submissions but I continue to get multiple Customer Care Satisfaction Surveys daily even though I have not submitted anything.

I have already sent a detailed post, which apparently, must be approved before it can be posted. So in essence we are all being monitored here in the Community. So whether you are Community Manager, Moderator or player how would you deal with this situation? Would you just give up playing out of sheer frustration??

Thank you I really appreciate you honest truthful feedback in this matter. Have a great day 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3018162#Comment_3018162

Hi @Colleen12 🤗

All Moderators are Volunteers and players just like you and others.

I am not sure what you mean by “report to a Manager”! When I see complaints about issues or glitches in the game that needed to be reported to the game Studios, or some questions that I do not know answers to, I will contact the Community Manager(s), as I would like to help those players to the best of my ability!

All moderators work in different way! I will just speak about myself! For me being a “Moderator” is a responsibility! I have signed up because I want to help😊 Other than that, as players and Community members, we all are the same. Hence, there won’t be any biased treatments. If I find a disrespectful comment from anybody, I will report that! And, you can do the same if you see something that is not right 👍

Please let me know of you have any questions 🙏🏼

https://community.king.com/en/candy-crush-saga/discussion/comment/3018283#Comment_3018283

Hi @Scooterpie - I just tried to click on the link and found the same issue. I’ll make sure I bring it up to the CMs.

Thanks for pointing it out.

😊🐨💕

https://community.king.com/en/candy-crush-saga/discussion/comment/3018162#Comment_3018162

Hi @Colleen12 - game moderators are assigned to specific games and we work for the Community Manager assigned to that game. For example I am the GM for Candy Crush Saga so I report to @QueenB.

However some GMs assist with more than one game, so they may interact with more than one Community Manager. You can tell by looking at our signature blocks.

Also a GM can interact with different CMs when certain ones may be on vacation or during certain events etc.

😊🐨💕

https://community.king.com/en/candy-crush-saga/discussion/comment/3018283#Comment_3018283

Hello dear @Scooterpie 🤗

I will report about the link to the CMs 👍 Until then, please use this link (the one given by @Alienscar in one of the above comments)—> https://community.king.com/en/Mod-corner/discussion/328549/meet-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

https://community.king.com/en/candy-crush-saga/discussion/comment/3017606#Comment_3017606

do you report to the Community Managers

Hi @Colleen12 until @QueenB or @PummyRaj answer your question here is a post from bearwithme that might help.

Actually maybe @bearwithme can answer your question.

Scooterpie

@PummyRaj this has bothered me for a little while and I did not see an opportunity to ask anyone until now. I go to the link "Meet The Community Managers Team" that you provided above and then try to click on:

Meet the Community Managers Team! — King Community - Google Chrome 4_3_2024 8_02_35 AM.png

When I click "here" to go to the Game Moderators and check out the Team I get the following:

Meet the Community Managers Team! — King Community - Google Chrome 4_3_2024 8_07_43 AM.png

This is confusing? ʕ ﾟ ● ﾟʔ

https://community.king.com/en/candy-crush-saga/discussion/comment/3017606#Comment_3017606

Thank you my next question is do you report to the Community Managers or are you independent and unbiased when people place comments or questions here in the Community?

https://community.king.com/en/blog/discussion/367440/meet-the-community-managers-team

Hello @Colleen12🙋‍♀️

Community Managers are the King employees! Managing Community is one of their many responsibilities! And, these are our Community Managers⬇️

Moderators are Volunteers, who are players just like everybody that join the Community. @Alienscar already gave you the link😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3017248#Comment_3017248

Hi there Colleen. I am pretty sure Novapichu left months ago. There have been no posts here from them since last summer.

https://community.king.com/en/candy-crush-saga/discussion/comment/3017322#Comment_3017322

Thank you yet again 😊

https://community.king.com/en/Mod-corner/discussion/328549/meet-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

You can find a list of the Moderators in the link below @Colleen12

As far as I know there isn't a list for the Community Managers though.

so if I am reading this correctly @QueenB and @Novapichu are King Community Managers employed by King.

Yes Collen, that is how I understand it. Reading between the lines I get the impression that working here for a spell is a requirement of some of the jobs at King.

https://community.king.com/en/candy-crush-saga/discussion/comment/3017237#Comment_3017237

Helpful as always, so if I am reading this correctly @QueenB and @Novapichu are King Community Managers employed by King. Is there somewhere in the Community that a could find an updated list of Candy Crush Moderators 😊

https://community.king.com/en/candy-crush-saga/discussion/361216/is-the-community-managers-are-employees-of-king

This post from Crazy Cat Lad might help you @Colleen12

Comments

https://community.king.com/en/candy-crush-saga/discussion/comment/3018670#Comment_3018670

Please understand that as a Community Moderator / Player I am not singling you out, I tagged you specifically since you seem to be the most active and engaging here in the community

Thank you I really appreciate you honest truthful feedback in this matter. Have a great day 😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3018162#Comment_3018162

Hi @Colleen12 🤗

All Moderators are Volunteers and players just like you and others.

Please let me know of you have any questions 🙏🏼

https://community.king.com/en/candy-crush-saga/discussion/comment/3018283#Comment_3018283

Hi @Scooterpie - I just tried to click on the link and found the same issue. I’ll make sure I bring it up to the CMs.

Thanks for pointing it out.

😊🐨💕

https://community.king.com/en/candy-crush-saga/discussion/comment/3018162#Comment_3018162

Hi @Colleen12 - game moderators are assigned to specific games and we work for the Community Manager assigned to that game. For example I am the GM for Candy Crush Saga so I report to @QueenB.

However some GMs assist with more than one game, so they may interact with more than one Community Manager. You can tell by looking at our signature blocks.

Also a GM can interact with different CMs when certain ones may be on vacation or during certain events etc.

😊🐨💕

https://community.king.com/en/candy-crush-saga/discussion/comment/3018283#Comment_3018283

Hello dear @Scooterpie 🤗

https://community.king.com/en/candy-crush-saga/discussion/comment/3017606#Comment_3017606

do you report to the Community Managers

Hi @Colleen12 until @QueenB or @PummyRaj answer your question here is a post from bearwithme that might help.

Actually maybe @bearwithme can answer your question.

Scooterpie

When I click "here" to go to the Game Moderators and check out the Team I get the following:

This is confusing? ʕ ﾟ ● ﾟʔ

https://community.king.com/en/candy-crush-saga/discussion/comment/3017606#Comment_3017606

Thank you my next question is do you report to the Community Managers or are you independent and unbiased when people place comments or questions here in the Community?

https://community.king.com/en/blog/discussion/367440/meet-the-community-managers-team

Hello @Colleen12🙋‍♀️

Community Managers are the King employees! Managing Community is one of their many responsibilities! And, these are our Community Managers⬇️

Moderators are Volunteers, who are players just like everybody that join the Community. @Alienscar already gave you the link😊

https://community.king.com/en/candy-crush-saga/discussion/comment/3017248#Comment_3017248

Hi there Colleen. I am pretty sure Novapichu left months ago. There have been no posts here from them since last summer.

https://community.king.com/en/candy-crush-saga/discussion/comment/3017322#Comment_3017322

Thank you yet again 😊

https://community.king.com/en/Mod-corner/discussion/328549/meet-our-game-moderators-%E2%80%8D-%EF%B8%8F-%E2%80%8D-%EF%B8%8F

You can find a list of the Moderators in the link below @Colleen12

As far as I know there isn't a list for the Community Managers though.

so if I am reading this correctly @QueenB and @Novapichu are King Community Managers employed by King.

Yes Collen, that is how I understand it. Reading between the lines I get the impression that working here for a spell is a requirement of some of the jobs at King.

https://community.king.com/en/candy-crush-saga/discussion/comment/3017237#Comment_3017237