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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
i get a message “cannot connect to app store” which prevents me from getting games from friends
Thank you for the screenshot.
That message pop-up while asking/sending Lives — it is not because of an issue on your side. It is a glitch and not sure why it pops-up for some players!! But, it will clear on it's own😅
If it didn't and still keeps popping up even after a week (or so), please let me know🙏
i also get this
i still cannot connect to App store. I have tried all the suggestions in the Help centre.
hi PummyRaj
i am still not able to access any bonuses or have the ability to ask or receive lives from friends. It has been several weeks since i have been receiving these messages. You advised me to let you know if it persisted.
Thank you for your help! Denise
You are Welcome🤗
thank you 🌸
you didnt offend me! I also get this message when i try to get friend games
i will do as you suggest and see if its an app store problem. Thank you for your help
With regards to the message you see when asking lives from friends, can you take another screenshot and post it for me, please?
I am not able to open the one you posted above!
Hello again @12176050123🤗 Thank you for replying back and for the screenshot.
I am so sorry if I have offended you! The game has various types of connection issues, hence I needed to make sure!
This issue might not be on King side, but from Apple store itself!!
To resolve this issue on your iPhone/iPad, you will have to follow the tips & suggestion provided in this (Green lettered) link —> What can I do if I cannot contact to the App Store
Also this message when i try to ask friends
thank you!
This message comes up when i have failed to finish game. Nothing happens
maybe i am wrong about not getting friends games, i am 78 and not that technical!
Hello @12176050123🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!!
I need a clarification please…. When we have issue with the Store, we will not be able to buy items like extra moves, boosters, etc., I don't think that it will affect receiving lives from friends!!
Can you please show me a screenshot of that Connection issue message?
Please reply back by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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I have played Candy Crush and other games from King for many years now but I'm getting so tired of it now. It says that a Link is sent to my mail to verify my email but it was sent a while ago so the verification Link is expired and it says that I can get a new Link whenever I want in my King Account but there is no…
Hi!! My grandmother is on level 11xxx and she has all bonuses, she can play advertises and get more lives and I have only 5 lives and that's it. No challenges at all.. 😞
How can I be in a group with someone who has only played just over 300 games and compete when I am over 11k in levels? How can their style be similar to mine? This is just a money making racquet otherwise we’d compete against people on similar levels. Someone must explain this and with LOGIC!!
Why can't I get help to get a new verification link to veryfy my e mail? :( The old one is expired
Can't I use my Yahoo email to receive verification email for Candy Crush? The link has expired and it says I should request a new verification email via my King account in the game. (Candy Crush) I have tried to but have not received a new verification email to my Yahoo email.
level 6830 the bottom button is all jumbled up, I already rebooted and cleared cache.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…