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i get a message “cannot connect to app store” which prevents me from getting games from friends
Thank you for the screenshot.
That message pop-up while asking/sending Lives — it is not because of an issue on your side. It is a glitch and not sure why it pops-up for some players!! But, it will clear on it's own😅
If it didn't and still keeps popping up even after a week (or so), please let me know🙏
i also get this
i still cannot connect to App store. I have tried all the suggestions in the Help centre.
hi PummyRaj
i am still not able to access any bonuses or have the ability to ask or receive lives from friends. It has been several weeks since i have been receiving these messages. You advised me to let you know if it persisted.
Thank you for your help! Denise
You are Welcome🤗
thank you 🌸
you didnt offend me! I also get this message when i try to get friend games
i will do as you suggest and see if its an app store problem. Thank you for your help
With regards to the message you see when asking lives from friends, can you take another screenshot and post it for me, please?
I am not able to open the one you posted above!
Hello again @12176050123🤗 Thank you for replying back and for the screenshot.
I am so sorry if I have offended you! The game has various types of connection issues, hence I needed to make sure!
This issue might not be on King side, but from Apple store itself!!
To resolve this issue on your iPhone/iPad, you will have to follow the tips & suggestion provided in this (Green lettered) link —> What can I do if I cannot contact to the App Store
Also this message when i try to ask friends
thank you!
This message comes up when i have failed to finish game. Nothing happens
maybe i am wrong about not getting friends games, i am 78 and not that technical!
Hello @12176050123🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!!
I need a clarification please…. When we have issue with the Store, we will not be able to buy items like extra moves, boosters, etc., I don't think that it will affect receiving lives from friends!!
Can you please show me a screenshot of that Connection issue message?
Please reply back by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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I am playing my same game that I have always played, but I am unable to find my old account information. Please help me to find it. I am not just a newbie. I have been with candy crush for a long time.
How can I link the game to the forum ؟؟
I think many people are wondering about this change. Why did King decide to take away the Free Switch and replace it with Fishes? The Switch helps me, and probably so many others, especially when you get to hard levels. Please don't tell us that certain people are in a testing group, and that's the reason why King is…
I need more friends help with giving lives help or extra moves I send to all who ask me & when they don't i'm stuck at cross road for 3 days help me cross over.ok
How to win 995 level
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
