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This is your chill zone! Talk about anything thatās not Candy-related with other Candy players!.
All of a sudden, CC is not working on my phone. It loads up, then as soon as it shows the levels, it semi-fades out, and I can't play.
If I uninstall and reinstall on this phone, will I lose all my bonuses?
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For what it's worth, if I log out, and restart my phone, when I go to CC, it let's me play one game, then grays out.
Got the Automated Reply from "Customer Care". Said to try all the obvious things I've already tried. Fell a little better knowing I'm not the only one that gas had this problem, but I hope there is a fix.
Thanks for flagging this š§
Let me check with our Player Support team if this is a known issue and recommended steps we can try!
Hello @QueenB @FluffyDinosaur the grey screen is another issue that has been going on since Aug of last year. Is anything being done about this?
Ha Ha Christine, how daft of me thinking you might not see a reply because you hadn't been tagged or 'Replied' toš
No, a Samsung phone.
Hello @beccasdad are you playing on an Apple device by any chance?
Hi @beccasdad Christine might not see your reply, you need to click on the Reply at the bottom of the post or enter her name putting an @ first. Once you do that the person you want to contact will come up in green which you then click on. So you would put @christinewupp then click on the green name.
To find your player ID click on the pink toggle on the top right hand side of your CCS map. Then click on My Account. Then click on King at the top of your screen. You should then be able to see your ID.
It's in your game, so if you can't open it I don't know where to find it. You need to go into settings and "my account" and then double click on the King logo at the top to reveal your player ID. But if you can get into settings you might be better off contacting King Support from there. Click on the ? icon at the bottom and then go through the options until you see "contact us" at the bottom. If you go via the app they will automatically know who you are.
Thank you. How do I find my Player ID?
Yes, you will lose all your boosters if you uninstall and reinstall the game, since boosters are stored only on your phone. Try force closing the app and turning your phone off and on again? I hope the issue will fix itself for you. If you know your player ID you could try to contact King Player Support about it. Try the "contact us" at the bottom of this page.
Happy Birthday to all the CCS candy crushers who were born in January! @Arfatalmkhlafy30 @DaveOlamipo @mags94 @Molly9 @Nan_68 @Dawson1968 @Ericapereira @EnergizerBunny @DayMelloMelloMello @Kazza-3 @mamalagana4 @candymaster10 @crystalf308 @Palash_Sarma @whatlaralikes @Myalle @Daniele1982 @grace76 @conf3tti @Cas3975 @Faheemā¦
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
https://youtu.be/Vp_HAynDqFs š¬ Weāre back with the season finale of Crush & Tell and this oneās a crunchy one! š„ Itās all about the BLOCKERS! Those tricky tiles that get in the way and somehow keep us coming back for more. In this episode, weāre sitting down with John, Senior Product Manager, to go behind the scenes ofā¦
Welcome to the Candy Crush Saga Episode Unlock Dayš New sweet levels are released every Wednesdays in Candy Crush Saga! How many levels are in Candy Crush Saga right now? Release date - January 14th Facebook, iOS, Android and Windows App: 21 245 levels Leave feedbackĀ on the new levels directly to our Level Designers HERE.
Welcome to the Candy Crush Community! Here you can find all hot and sweet topics, threads, and trends. What's theĀ latest release and highest levelĀ in the game? Find all infoĀ HERE. Leave feedbackĀ on the new levels directly to our Level DesignersĀ HERE. š Help on Levels! 15 Best tips & hints on how best to play and enjoyā¦
I don'tI don't know what genius decided you were going to limit the number of levels we are able to play nowadays. Last week I had to wait 4 days for new levels, finally got them on Wednesday, and I'm all out two days later. How do you expect to keep players with this nonsense? I found another game to play that is veryā¦
Please be my friend so we can send and receive lives
In my account section I have it turned on to receive emails and offers from King but I never receive any emails or offers.
I read on a previous thread to start a new one when this happens again. It only gives the reward about half the time. Last time it happened was 8:24 PM Newfoundland time App on Android phone. Ad is Apple TV, specifically for the second season of Hijack. My user ID 1393583367
A lot of players get very upset because they can never hit the jackpot on the wheel. So how about adding a party popper to the wheel. I think if they had the opportunity of spinning for this then not hitting the jackpot won't be such a big issue. Maybe even taking the jackpot off and replacing it with the party popperā¦