Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi Nikki_81,
Are you still having issues connecting your game to Facebook? If yes, could you please try deleting again both the game app and Facebook app and also clear the Safari cache:
Once this has been done, install the game app first, connect it to your Facebook account and see if it works.
By the way, do you happen to have a King account? If yes, what happens if you try to connect the game to your King account?
Thanks for getting back Nikki, I think it's time to reach out to our Player Support team as something else might be going on with the game and Facebook and they are better equipped to help out.
Click on this link ๐ Contact Us and use the email address you have associated with your game and Facebook account and report the issue. If you get an automated response, reply back to it and give it some time.
Good luck and let me know if you need anything else!