All my gold and friends are gone.

Ron_D · May 17

Hi,

All my gold and friends are gone since yesterday.

All boosters are still there.

This is very upsetting, because a Lot of the gold I have bought in store.

I didn't change my phone or my account.

Does anybody have an idea what might happend?

PummyRaj · May 17

https://community.king.com/en/candy-crush-saga/discussion/450662/all-my-gold-and-friends-are-gone

Hello @Ron_D 🤗 A Warm Welcome to the King Community!

Yes! There is a glitch going on in the game since Wednesday! The game team is aware about it and are looking into it. Please do not reinstall your game as it will not resolve the issue.

This issue is listed/highlighted in Game’s Help Center area too. Once the issue is resolved, everything will be back to normal.

Just wondering… which device are you using? Are you logged into the game through Facebook or Kingdom account?

To reply back, please type below 🍫🍫

Ron_D · May 18

Hi,

I'm glad that the issue is known and will be fixed.

I'm using a Samsung Galaxy S22 Ultra with a Kingdom account.

PummyRaj · May 18

https://community.king.com/en/candy-crush-saga/discussion/comment/3064417#Comment_3064417

Thank you @Ron_D! Hopefully, we will receive an update on Monday🤞

Hope you are having a great weekend🍫🍫

Ron_D · May 22

No update at all.

I still have lost all my friends and gold.

This is very dissapointing. If there's no update in the next few days, I think I will deinstall candy crush and dont spend my money any longer for this stupid game.

PummyRaj · May 22

https://community.king.com/en/candy-crush-saga/discussion/comment/3068019#Comment_3068019

Hello @Ron_D🤗

I am so sorry!! The issue was fixed yesterday and thought your game was also fixed! You can check our Community In-charge update —> HERE (click on the Green letters).

Looks like your game did not receive the update! Please log out of the game & close the App — check if the Play Store on your device has any updates — shutdown your phone and restart it after 5 to 10 minutes — reopen Candy Crush Saga and see if everything comes back.

If nothing changes, please contact 👉️ King Player Support team 👈️ by following the steps given.

All my gold and friends are gone.

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