Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Thank you, I will try those out when I am home again. I am headed out in a couple hours to visit family on the opposite end of the country It sounds like there might be hope with the link and details you gave me. Thank you for taking the time to help out!Pummy_Raj said:Hello @WolfieDee
Welcome to the "New" King Community, where your fellow players can help / suggest you with some of the issues
I am very sorry to hear that you lost your game progress!! But, do not worry! there are some trouble shooters given for our convenience. Usually, these are the steps to follow on the Mobile phone! But, nothing wrong with trying on PC too!!
Please try the steps explained in below link to restore your progress --
https://community.king.com/en/candy-crush-saga/discussion/246692/have-you-lost-your-levels-a-guide-on-how-to-keep-your-game-saved#latest
If nothing works, a link to contact the "King Team" is also given there. It might take a week (max) to hear from an actual King team person. Hence, I request to be patient as the King team will be busy!
** An important tip -- It is always helpful to keep some screen shots handy. So that, if/when needed, you can show them to the King Team
** If you need to reply, please click on the "Quote" below to my post OR click on the box "Type your comment"!
Hoping for the best