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how to sync without old iPad
Great to hear that Debbie @dwf🤗
It was all the magic of our Community In-charge @QueenB💜
Back to crushing those candies and enjoying the game🍫🍫
I have done everything that has been suggested. It will download slowly. After a week 377 levels have downloaded out of more than level 4000 on my phone
Hello @dwf🤗 A Warm Welcome to the King Community!
Did you install the game on your new phone yet?
If so, all you need to do is to log into the game using the same account details you have used in your iPad game.
If you have further questions, please type below🍫🍫
Sorry to know that @dwf🤔
Which phone are you using? What is the make & model? And, which version of Candy Crush Saga app do you have right now?
Also, can you post 2 screenshots for me?
(1) Your game map on your phone;
(2) Your Profile picture (that is located at the top of the screen)
Apple 15
*Edited by CM: ⛔️ That’s too much personal information. We have edited/removed the screenshot as it was showing your email address. For your own safety and protection, do not share your email address - Our House Rules
also not showing my friends
Hello again @dwf,
Thank you for screenshots! I see that all your game progress came back🤩
With regards to the friends' list, please try this —> Log out of the game — close the App — shut down your device for 5 to 10 minutes and restart the device — reopen the App and log back in — replay an old level and open your Friends' list and see if all your friends are back or not!!
Please let me know how it goes🍫🍫
This is my phone where I am having my problem
Oh, Sorry!!
Then, whose phone is this @dwf?
yes. I play on both and it has always been able to sync.
I am doing as you suggest and logged out and closed down ipad
Oh! Got it👍️
In the title, you said "iPad disabled"! That's why, I was thinking you are not playing on the iPad anymore!
Great! Let's see how it goes!
sorry for confusion. New iPad old one disabled before I could sync. I tried what what you suggested.
Oh! Got it, Debbie! Thank you for clarifying 🤗
I think I see the issue on your iPad. But, I need to see your levels more clearly for me to be sure!
Can you please take another screenshot (from level 201) using the tips in this link —> https://www.take-a-screenshot.org/ios.html
when I followed steps it took credit card I
why did it need credit card info
it charged my card why
Who took your Credit card info, Debbie? That website? It should be completely free and should not ask you for any payment information!!
Please call your Credit Card company immediately, and make sure to block any expenses. I will wait till you come back.
card was canceled. Charged 39.95
You should not be charged, because that webpage is completely free!!
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
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