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I can see that I'm award stuff, but nothing gets added to my account. I've had 6 gold bars for weeks. What's going on
Thank you for replying back and explaining the issue @Karma0516🤗
Aha! I understand now! Not receiving the Episode Race prize is a complaint I have seen from few players in these past few days, and I have experienced it as well!!
You will have to send a complaint to the King Player Support team and request for your missing Gold Bars. Can you tell me which device you are using, so that I can provide you proper steps?
With regards to the 5 minute timed boosters, the timer starts running out as soon as we claim the award. By any chance, if you did not use the boosters in time OR the booster is not added to your level in those 5 minutes, then, you cannot avail that booster!!
Next time when you receive these boosters, I would suggest you to —> take a screenshot while claiming that booster reward — take a screenshot of your boosters (either in Inventory OR pre-game boosters of your level). This will help to record whether you have received the booster or not, and send your complaint to the Player Support team.
Iget the daily booster and click on it but nothing is added. I just got a 5 minute timer and three times I've been given the 30 gold bars, but nothing is added to my game. This started happening last week. My internet is fine
Hello @Karma0516🤗 A Warm Welcome to the King Community!
I am sorry to hear that you are not receiving any prizes in your game! Which events did you not receive the rewards from?
Did you make sure that you have strong internet connection? Are you receiving Daily Bonus boosters? How about special events?
Please reply by typing below🍫🍫
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Is there a moderator on the forum anymore? This glitch just started today, the new levels that were just added are not syncing across my devices. All are up to date. It's also been saying occasionally about no connection, but closing out the game and restarting seems to take care of that. The real issue is the syncing…
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…