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Hello @janeingham🤗 A Warm Welcome to the King Community!
I am sorry to hear that issue you are experiencing in your game! You are not alone and there are other players who came back and said that the issue still exists.
So, our Community In-charge has reported the issue again to the game Studio and they have resumed their investigation again. You can check for the updates in our main thread —> Connection Error issue on Amazon Kindle device
Thank you for your patience & understanding🍫🍫
Same issue on 2 ipads and 2 identical android tablets. It's not US. IT'S YOU, KING. And while I am here, why can't we all play the same game on all types of devices? Why do different devices and different OS have to have different events and features??? It's annoying! Why have the stupid test groups? Why can't King just let us all play the same game regardless of the device? It's ridiculous. The amount of money thru make off us... Now their connection doesn't even work and people are losing even more money. It's ridiculous. My mom has boycotted and stopped spending a single cent in her game. She can be stuck on 1 level for 4 days and will not buy a single booster. That's how mad she has gotten at all of King's crap and I agree. Fix your connection issues at least, King!