Amazon device not connecting to store - ❗Update - Restarting your device should help!

suewags23

I cleared my cache, still couldn't connect to app store. Lost all my friends and boosters

rhonadrew

https://community.king.com/en/candy-crush-saga/discussion/comment/3083186#Comment_3083186

Yeppers. I uninstalled and reinstalled with no luck. Lost all my lives, boosters, etc. Not happy!

jmg425

Still not working!

Screenshot_20240607-070314.png

pebbles2497

Still not working. Fix it will you and give everyone what they lost back.

4brothersnosis

Try this! Go to the app store on your Kindle Fire and click on updates. Mine said that Candy Crush was last updated May 22. I held my finger on the picture of Candy Crush on the left and it took me to the update screen. I hit the up date button and it started to install it. Once done I hit open and played a game. When I lost, it gave me the options to keep on playing!!! Hopefully it will continue to work.

4brothersnosis

Hello support. Try this! My Kindle fire said that Candy Crush was last updated May 22. I held my finger on the picture of Candy Crush on the left hand side and it took me to the update screen. I hit update and once finished installing, hit open and played a game. When I lost, it gave me the option to keep on playing. Seems to me that the last update did not work.

Fostermomfordogs

https://community.king.com/en/candy-crush-saga/discussion/453642/anyone-else-having-trouble-contacting-the-app-store

I have not been able to use my gold bars or get into the store for days. I have a felling they will make me reset the game and lose my bars and other collected items.

Fostermomfordogs

Happened to me before. Their comment was basically “oh well” start collecting again. After all these years they should be able to fix that very big issue.

tbaul

This is very frustrating.

Sophie2129

They fixed the spinning wheel on my Kindle!! Thanks