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Candy crush saga Candy Royale does not work - ❗FIXED!
Answers
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Hello @GodSKill🤗 A Warm Welcome to the King Community!
Hearty Congratulations for winning that big amount of Gold Bars in Candy Royale Race👏👏👏
But, I am sorry to hear that you did not receive your Gold Bars into your game! There must be some glitch going on with this feature as you are the 4th complaint I have seen today🤔You will have to send a complaint to the King Player Support and request for your missing your reward. Looks like you are using a mobile device to play the game. Please use below steps to send your complaint⬇️
- Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- In the Help Center, go down to "Events" and click on it;
- Look for "Candy Royale" and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and send your complaint.
If you have further questions, please type below🍫🍫
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why didn’t I receive the 250 gold bars I won in the last race???
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Hello @jligan1227🤗 A Warm Welcome to the King Community!
Hearty Congratulations for winning that big amount of Gold Bars in Candy Royale Race👏👏👏
But, I am sorry to hear that you did not receive your Gold Bars into your game! Looks like there is a glitch with this feature🤔You will have to send a complaint to the King Player Support and request for your missing your reward.
(1) If you are playing on Facebook browser (Chrome, Edge, etc.,), please use this link to send your complaint —>
(2) If you are using a mobile device or the App version on Windows 10/11, please use below steps to send your complaint⬇️
- Click on the Pink Cogwheel (Gear icon) located in the top right corner of game map screen;
- Click on the ? icon in Settings window;
- In the Help Center, go down to "Events" and click on it;
- Look for "Candy Royale" and click on it;
- Scroll down all the way and click on "Contact Us";
- Fill the form and send your complaint.
If you have any questions or need further assistance, please type below🍫🍫
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Wollt ihr mich verarschen?????habe schon längst alles geschickt was gebraucht wird....... Bei den Einstellungen was ihr mir vorschreibt gibt es diese Thema nicht was ich brauche. Einfach den Jackpot auszahlen was mir zusteht oder macht mal das Spiel Weg wenn da Leute verarscht sein sollte. Irgendwann ist die Grenze aber ech. Dass Man so lange kämpfen muss um dass das ihm zusteht ist echt ärgerlich.….
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Es ist echt richtig traurig dass man so viele Schritte machen muß um eine Belohnung zu erhalten die einen zusteht. Ist echt richtig schlecht von euch. Ich sehe nicht an dass ich überall tippen muss obwohl ihr alles habt wie auf der Hand. Leute in diesem Anleitung was ihr mir geschickt habt ist keine Lösung für mich. Da noch mal der Screenshot von Gewinn und Screenshot von tatsächlichen Goldbarren. Einfach klären und nicht irgendwelche Anleitungen schicken
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Du scheinst nicht zu verstehen, dass wir nicht für King arbeiten! Wir sind nur Candy Crush Spieler, genau wie du. Deshalb raten wir dir, King Support zu kontaktieren, denn nur King kann dies für dich in Ordnung bringen. Es ist am besten, wenn du das durch Einstellungen in deiner App tust. Geh auf das kleine rosa Zahnrad oben, dann klicke auf das Fragezeichen und dann klicke durch die Fragen bis du ganz unten "Contact Us" siehst. Dort kannst du King Player Support per Email erreichen. Ich habe mehrere Beschwerden gelesen genau wie deine von anderen, die ihren Gewinn von Candy Royale nicht erhalten haben. Es scheint ein Fehler unterlaufen zu sein.
@PummyRaj There have been a few complaints of players who didn't get their jackpot payout in Candy Royale these past few days. Has the event glitched and is there anything these people can do other than contact Player Support (which might send them back here….)?
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I got 700 gold bars on candy royale, but a didn't receive it. I tried to get somo help throug app support but all I got was an answer that didn't help me
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@PummyRaj I think my answer went for approval as I can't see it here. There have been a lot of player complaining about not getting their Candy Royale jackpot! There must be a glitch in the event. How can we help these people? Here is another one just now>
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Hello again @GodSKill🤗
Were you able to send your complaint through the game as I have suggested in your previous Question?
If so, can you please tell me what happened?
Please reply by typing below🍫🍫
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