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⛔ Error Connecting to App Store - Under investigation!
Best Answer
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Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
Answers
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Hello @Grandmacat1959🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue with the Candy Store! Thank you for trying restarting the App along with log0in & log-out! .
Please try bellow troubleshooting steps as well and see if that resolves the issue⬇️- Check your Internet Connection —> Ensure you have a stable internet connection. Try switching between Wi-Fi and mobile data to see if that helps;
- Update the Game —> Make sure your game is updated to the latest version. Check the app store for any available updates;
- Clear Cache —> If you're on an Android device, try clearing the cache for the game. You can do this in your device settings.
- Check Device Settings —> Make sure your device's date and time are set correctly. Incorrect settings can sometimes cause connectivity issues.
If you're still having trouble after trying these steps, please reply by typing below and let us know which device you are using to play the game.Hope everything works out & have a great rest of the day🍫🍫
