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anewtvshow
Posts: 1
Level 1
in Support
every time I try to sign on, I get this on Facebook. I see other people have the same issue.
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Answers
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Welcome to the community!
Thank you for bringing this to our attention. Could you please provide a screenshot of the error message that you are getting and confirm the browser you are using?
This will help us report it to the team for investigation. Thank you 🙂
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Same. I have been playing Pet rescue on Facebook for years but for a week now I get this:
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Hi lpsofato52👋 and thanks for sharing this!
So you are having this issue when trying to play both Candy and Pet on Facebook?
Let's try a few steps to resolve it:
- Clear Cache and Cookies: Sometimes, clearing your browser's cache and cookies can help fix loading issues.
- Update Browser: Ensure your browser is updated to the latest version.
- Try a Different Browser: If possible, try accessing the game on a different browser to see if the issue persists.
- Disable Extensions: Some browser extensions can interfere with loading pages. Try disabling them temporarily to see if it helps.
If these steps don't work, you may need to contact Facebook support or our support team for further assistance.
I hope this helps! Let us know if you need any more assistance 😊
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