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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
just getting the download bar and then a white rectangle box comes up that's blank.
Hi Dawn and sorry to hear you had issues playing the game on your Mac. Is the issue still persisting?
If yes, can you please send us a screenshot of the information of your Mac? Just click on the Apple icon and grab a screenshot of the pop up that you get with the info.
Thanks 🙂
Seems like the glitch was corrected! However, all my lives are gone. I had over 150. :(
I would like to thank you for your quick response. Much appreciated.
Hi Jamie🙋♀️
Not sure why this glitch is occurring for some players! We have to wait to hear from the Community In-charge till Monday!
Did you try to open the game on a different browser? Did it not improve the situation?
Thank you PummyRaj …. I still can't play. What is this glitch? I've been playing since 2007 and hate to lose all my progress by downloading as if a new player.
Yes, sure👍️
Ok, so please continue to figure out why I can't play~
So sorry if I have confused you, Dawn!
I was replying to the other player @jamie_wagner and suggesting them to play on Windows as they are on laptop.
i have a MAC… not windows… I only will use Safari or Firefox.. it works on my IPHONE..
Hello Jamie🤗 Welcome back to the Community!
@DawnKopman is having this issue on their MacBook! But, you are playing on Dell laptop!
Can you please open the game on another browser - Chrome, Edge, etc.,? If neither of these browsers work, I would suggest you to download the App through Microsoft Center! But, your laptop should have Windows 10/11.
You are right, Dawn! I googled, and it is not possible to download the App version of Candy Crush on MacBook!!
It looks like there is some glitch in the game, as complaints are growing! I cannot report it yet as we only 3 complaints at the moment!
As for now, if you have access to a mobile device - please play the game on that. If I have any news, I will get back to you tomorrow 🙏
there isn't an APP for Candy Crush for the Mac; just the iPad and Iphone.. If there is I didn't find it.. can you post a link?
I'm having the same problem! Using a Dell and logging in with Firefox. Someone please help! TY
Hello again Dawn @DawnKopman🙋♀️
I think that player is also using MacBook as they opened the game on Safari when Firefox was giving this issue! 👉️Here👈️ is their complaint, just for you to check!
I do not use MacBook! Hence, I am not much aware about it! Since both Safari & Firefox are having the same issue, is there a possibility to download the App version?
ok.. thank you.
Thank you for the screenshot, Dawn🙏 Sorry! I did not realize that you have already posted it in your opening post!
There was another player that was experiencing the same glitch this afternoon! Let me check what they did and which device they are using and get back to you.
THROUGH FACEBOOK
it's my mac and its happening on Safari and Firefox Beta version 15.0
Hello @DawnKopman🤗 Hearty Welcome to the King Community!
I am sorry to hear about the issue in your game!
Can you please tell me which device you are using? Are you logged into the game through Facebook or King account? Can you please post a screenshot of that white rectangle box?
Please reply by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Why can't I receive lives from My friend
Can you help me?
Hi everyone, The last couple of days I'm not able to watch any ads (for extra moves or lives) :( did this feature disappear? I already tried re-installing the app, but after connecting the app to fb again, I lost some cassettes and still no ads :(
why is it you’ve basically made it impossible to pass levels unless the player pays for extra moves??? This game has become a joke! I’ve played the level I’m on about 100 times and never came close to passing if??? Is this just a money grab at this point because it 100% feels that way!!!
Cannot make in app purchases. Works one day then goes for weeks with “cannot connect”. I’ve tried all the suggested fixes but nothing works! King is losing money. Please fix!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
