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Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hello @cushort🤗 Hearty Welcome to the King Community!
I am sorry to hear that you lost some of your purchased Gold Bars from your game! You will have to send a complaint to the King Player Support team.
Can you please tell me which device you are using, so that I can provide you steps to follow?
To reply back, please type below🍫🍫
Hello again @cushort🤗
Thank you for replying back with your device details. Apologies for the delay in my response.. I couldn't be here this morning!
To send complaint to the King Player Support team from your iPad, please follow below steps⬇️
You will see a form to fill out.
** Since you are sending your complaint directly from your game, they will receive your email address as well as game ID.
You will be receiving an automated email, which is an acknowledgement. Please do not delete it but, send a reply through that email itself. An agent will be contacting you within next 72 hours (depending how busy they are).
Contacting the Player Support team is a delayed process! Please do not get frustrated and do not give up until you get their assistance.
If you have any other questions or need assistance, please post back and let us know🍫🍫