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๐ถ๏ธ๐ฌ Hot & Sweet right now in Candy Crush Saga!
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๏ปฟ ๐ Celebrate Warcraft's 30th Anniversary in Candy Crush! - More info HERE
๏ปฟ ๐ซ Introducing the New โFriendsโ Tab - More Info HERE
๏ปฟ ๐ซ Have a Fun Break this November with KitKat ๐ซ - More Info HERE
๏ปฟ ๐ Celebrate Warcraft's 30th Anniversary in Candy Crush! - More info HERE
๏ปฟ ๐ซ Introducing the New โFriendsโ Tab - More Info HERE
๏ปฟ ๐ซ Have a Fun Break this November with KitKat ๐ซ - More Info HERE
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Have you had a Sneaky Melon Duck - (Under investigation)!
Comments
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Hi @QueenB I must admit I thought there would be more replying to this, as I know many more who also see Sneaky Melon Duck flash up in their friends list. The game ID's of those of us who replied are:
12234673513
11028183501
13559850807
14171490514
13029773176
14907393367
12313833671
7291958174
4210833551
Not sure if this is also causing the problem of players not receiving lives. I have only received 1 life in 4 days but I know for definite that I am being sent many. Also others have sent comments saying they aren't receiving any. So is this issue connected or is it a different problem.
Look forward to seeing if the Studio find what the problems are and if they can be fixed.
Thank you ๐
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Hi Carol-38 ๐
Thank you so much for gathering and sharing this feedback with the community. Iโve reported this issue, including the game IDs you provided, to the Studio and now we need to wait for them to have a look and investigate.
Regarding the issue of not receiving lives, I've also report this concern to determine if it is related or a separate problem.
Thank you for your support and patience and I will keep you updated once I know more ๐
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Good news ๐
The team has been looking at this issue and they have identified a possible that they will need to take care of so this is officially under investigation!
The issue seems to be that this particular player has either not set their name/nickname or we're having trouble fetching the info and is causing confusion. This is something we're going to look to improve ๐
As for problems receiving lives, it is not related to this issue.
Thank you @Carol-38 for being persistent with this and for helping us collect the information that was very helpful to the investigation ๐ค
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Hello Carol sad to read you are not getting the lives that I send you. I wish King would fix this problem, as so many of us send lives in good faith that others are receiving them. It is probably why more people in my friends list are asking for lives now, when b4 they hardly ever asked. I am still receiving the lives that you and others send me, so who knows why some people are affected and others are not.
Anyway, fingers crossed that this problem will be fixed soon. ๐ Have a nice day.
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Hi Vicky @T0rr1e I seem to get them sporadically. Can go days without 1 then lots come through. This morning I had 4 showing from you ๐ 1 from Deryck, Kerrie and Christine. So it's not that they can't come through. Not received from Alienscar for a while even when I request, but that could be because he's my Sneaky Melon Duck. Never mind I will continue sending and hoping they get received ๐ซก
