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I’ve had this issue for a few weeks now, I’ve restarted,
checked my Wi-Fi, checked for any updates and still can’t solve it, issue is with my phone as playing on ipad is fine. Any other suggestions please??
Hi PummyRaj
I’ve tried everything suggested but still the same, it’s so frustrating and annoying!! Seen the discussion, glad I’m not the only one, just hope it gets resolved soon 🙏🏻
Hello @Wilmawoo🤗 A Warm Welcome to the King Community!
It is interesting that you are experiencing this issue on one device but, your iPad is working fine!
Since you are having this issue from weeks, I am wondering if your iPhone is having the issue that many other players are having with the Candy Store🤔 Please see this Discussion where we are compiling all the complaints about this particular issue —> Error Connecting to Store
Will you please update us if the Player Support team fixes the issue🙏
thank you, I’ve emailed them so hopefully they can come up with a solution
Hi and Welcome to the King Community
Thanks for the feedback. Please email Player Support from the game's Settings and Help Center so they can check up what happened in your game.
You can also email them from here:
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My app store won't open
Can you please send some ads and gifts in my game
I have lost my current level it has gone back to level 1 Please help me retrieve my current level
Where are the games listed?
Aysa ku
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
