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Hello @hopefulone🤗 A Warm Welcome back to the King Community!
I am sorry to hear about the issue in your game!
Which device are you using to play the game? Are you logged in with Facebook or King (email) account?
Can you please show me a screenshot of that error message?
Please reply by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫