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it freezes up and everything is shaking. It’s been like this all day. Tried closing the app and reopen it. Still does not work. The only way to stop the shaking is ending the game. Very frustrating.
This is what Level 17105 looks like on my mobile now.
That's great to know, Karen🤩
Keep crushing!!
Have a great rest of the day & a wonderful weekend ahead🍫🍫
17105 was removed and replaced by another one. Thanks! Works fine!
Thank you! I was just about to get back to you and let you know that a fix is on the way so please, wait an hour or so, and give the level another try 😃
Let us know how it goes 🙏
I tried 10 times or more and it always shakes.
Hi and thanks for reporting this level!
We will pass on your feedback about level 17 105 and see of there is an issue and also, how many attempts have you had so far trying to pass the level? Does it always shake?
Hello @Mel66Laid🤗 Welcome to the King Community!
Unfortunately, when we reinstall the App, we will lose all our saved boosters and stored lives! And, King will not reimburse those.
I would wait till the glitch is fixed rather than lose all my helping boosters🤔
I had the same problem, so I deleted the app and reinstalled and worked fine after that
Thank you, Karen @KSD1975🤗
I will get back to you tomorrow, once I have any update from our Community In-charge🍫🍫
I’m using Apple Ipad App version? I don’t know. I went into the App Store for Candy Crush and didn’t see that I needed to update the app. My ID is 1213059609.
Thanks! Karen
Hello again @KSD1975🙋♀️ Thank you for replying back!
I am also a player just like you! But, I can report this issue to our Community In-charge, who is a Kingster, who will be able to investigate the issue along with the game Studio team.
For me to report the issue, I need few details⬇️
Thank you and talk to you soon🍫🍫
I tried level 17 104 and it worked fine. I’m attaching a screenshot but you can’t see that
everything on the board is shaking. The problem arises when I make a move in the top three boxes in the top middle, where it is completely blank. Can you help.
Hello @KSD1975🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
By any chance, did you take any screenshots?
Is it happening only in level # 17,105? If you still have lives in your game, can you please try and play one of the lower levels and see how the game behaves?
Please reply back by typing below. To post the screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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I noticed that the musical event disappeared while I was playing the last set (9) I finished but I didn't get any rewards because the event disappeared
The event had 1 day left and just disappeared! I was so close to the finish. Make it right please. Also, you can't chat with the bot on the help center of the app on Android, the bottom screen function buttons cover the text field and you can't click on it to start typing.
Help
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
I need to speak to someone about 2cdays of not receiving 1.99 what I purchased 20 minutes free playb
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
