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How can i change my saved game progress from facebook to my king account (registered by my email)?
Answers
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Hello @moehre65🤗 Welcome back to the King Community!
The process to create a King account and syncing our progress from Facebook has changed a bit! Because, now, we can create the King account directly on our mobile devices (if you do not have one already) and King.com is not available anymore!
How do I create a King account?
- On mobile and the Windows app, go to the "Profile" in your game and disconnect from Facebook first if you’re logged into Facebook.
- Then choose the "Register with an email" and follow the steps OR if you already have a King account, choose the option "Log in with email".
How to sync your King account with Facebook?
Your accounts will automatically sync as soon as you connect to both platforms.
Please see this Link (click on the Green letters) for complete steps & details —> how to Create a King account
I have not tried this as I have synced my game long time ago! So, please let me know if you have any questions and experience any issues🍫🍫 -
@kiara_wael:
1st: On the PC there is no option"Score and progression sync" :\2nd: On my phone: No, if i log out from facebook and then log in (or create new) King account, there is no question "Played before?" I start at level 1 … :\
@PummyRay: No, if i log out from facebook and then log in (or create new) King account, there is no automatically snc, I start at level 1 … :\ -
Thank you for trying @moehre65🙏
Can you please continue playing through Facebook till Monday? I will contact our Candy Community In-charge and report that the "syncing" process is not working (they don't work on weekends)!
To report, I will need your details please⬇️
- Make & model of the device you are using;
- Version of the App;
- Game ID number —> HERE is a link for you to find it
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OK :)
1st: My main device
Xiaomi 11T, Android 14, App version 1.282.3.1, User ID 14034274212nd: Doesn`t work anymore … don`t know why
Windows 10 Pro, Candy as an App downloaded from microsoft store, App.version 1.282.1.0, User ID 15150300675
If i want to login via facebook, i got this:
and this
and this:
3rd:
Firefox Browser, Candy as an game inside facebook:
There is no option to logout, no option to get the app bersion, no option to get my User ID -
Thank you for the details @moehre65🤗
With regards to that glitch on Windows 10 App —> It is not your game or device! Many of us (including me) have the same problem, not sure why!! So, I only log in with my King account on my Windows 10 App.
And the game on Firefox —> Since it is a browser, we can only play via Facebook! There is no other option! If we want to log in through King account, it will work only on App versions.
