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How can i change my saved game progress from facebook to my king account (registered by my email)?
Good Job👍️
Now, all you need to do is wait (for 24 to 36 hours)! Then, if nobody contacts you, you will have to send a reminder.
I will check back with you tomorrow!
Good night / Have a lovely day🌻🌻
yes and yes
Great!
Did you receive the automated email? Did you send the reply to that email? If you didn't yet, please do!
not really satisfying but I did it
Yes, it did! In my first post, I have mentioned that I have synced my game long time ago, right? That's how I did that! But, that facility is not available anymore because King.com does not exist for these features!
Anyway, our Community In-charge told me that it will be best if you can contact the King Player Support team and seek their assistance to sync your game.
NOTE: You will have to choose either your cell phone or the Windows 10 App version. Like I said before, it is not possible to log in with King account on Browser versions.
Reach out to support while using the account they want the game to be backed up to (since you want to save your progress with King account, use those credentials).
Here are the steps to follow⬇️
Once you send your complaint, you will be receiving an automated email, which is an acknowledgement. You do not have to pay attention to that, but send a reply to that automated email itself and provide all the details you can about the issue you have been experiencing.
An agent should be getting in touch with you soon. If nobody contacts you within 24 hours, please send another reply and remind them that you are still waiting for their assistance.
Hope everything goes well and the Player Support team will be able to resolve the issue soon🤞
not me personally, but obv. it did exist: https://community.king.com/en/candy-crush-saga/discussion/303555/change-fb-to-king-account
Thank you for this update @moehre65🤗 Do you remember using that button and syncing your accounts?
Hello @moehre65🤗 Happy Friday!
I am so sorry! There was some issue and some of my comments were not getting posted.
Please give me few minutes!
*push
*push P.S.: I can remember, years ago there was a button to sycncronize both facebook and king accounts. Unfortunately this option no longer exist :\
any new infos?
Sure @moehre65🤗
Will talk to you on late Monday or Tuesday (USA EST)🕰️
ID: 1403427421
… thanks for your effort Hope to hear from you again next week according to my initial issue :)
Firefox Browser, Candy as an game inside facebook: There is no option to logout, no option to get the app version, no option to get my User ID
To get your ID number on your Firefox browser, try this⬇️
Thank you for the details @moehre65🤗
With regards to that glitch on Windows 10 App —> It is not your game or device! Many of us (including me) have the same problem, not sure why!! So, I only log in with my King account on my Windows 10 App.
And the game on Firefox —> Since it is a browser, we can only play via Facebook! There is no other option! If we want to log in through King account, it will work only on App versions.
OK :) 1st: My main device Xiaomi 11T, Android 14, App version 1.282.3.1, User ID 1403427421
2nd: Doesn`t work anymore … don`t know why Windows 10 Pro, Candy as an App downloaded from microsoft store, App.version 1.282.1.0, User ID 15150300675 If i want to login via facebook, i got this:
and this
and this:
3rd: Firefox Browser, Candy as an game inside facebook: There is no option to logout, no option to get the app bersion, no option to get my User ID
Thank you for trying @moehre65🙏
Can you please continue playing through Facebook till Monday? I will contact our Candy Community In-charge and report that the "syncing" process is not working (they don't work on weekends)!
To report, I will need your details please⬇️
Doesnt matter what id do … - if i log in (or create a new) via King account i am at level 1 - if i log in via facebook, i am at level 16xxx
:\
I am sorry! Since my game is already synced, I cannot try it on my end🙃
Oh!! Forgot to ask @moehre65
Did you log into your Facebook account, yet?
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How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
