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I added a new device but my boosters didn’t transfer. How do I get my boosters and special candies a

kjrhodea
kjrhodea Posts: 1

Level 1
in Support

I added a new device but my boosters didn’t transfer. How do I get my boosters and special candies added?

Answers

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi and Welcome to the King Community

    The Gold Bars do sync across all platforms in all games, but the Boosters and Lives do not sync between devices.

    Please check for more Info Here


  • humyra
    humyra Posts: 3

    Level 1

    Is there no way of asking King to help in transeferring the boosters too?

  • christinewupp
    christinewupp Posts: 9,839
    https://community.king.com/en/candy-crush-saga/discussion/comment/3132505#Comment_3132505

    Hello @humyra There is no way that King can transfer your boosters because King have no record of what boosters you had. Boosters are stored only on the phone you used when you earned them and do not transfer between devices. If you still have that phone then please play the harder levels on the old phone to use up all those precious boosters, and claim any new boosters you earn in events on to your new phone to build up your stock again.

Hey! Would you like to give us your opinion?

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