Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
🎂 Candy Crush Soda is celebrating it's 10th Anniversary! Join the fun and win prizes, check it out HERE! 🥳🎉
🌟 Introducing new community titles and rewards – your Road to Legend starts HERE! 🌟
Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️
Answers
-
Hello Angela @angelacpht🤗
Unfortunately, we do not have any update about the issue yet! But the King team are aware about the issue and they are investigating it. Hopefully, we will have an update on Monday🤞🤞
Thank you for your patience & understanding!
Have a wonderful weekend!
-
I also have the same problem on my iPhone. Online I read where it says to delete FB and enter in your email & password before reinstalling FB. I did that 3-4 times, it still keeps saying my email and password combination is invalid. Really annoying, can’t get into my own account; especially after entering MY info 100% correct!! And obviously King hasn’t figured out how to fix it either…. smdh
-
Some features are back, but I still have to reconnect to Facebook every time, all my friends & lives are gone. My daily machine went backwards to 20 days too. It’s like I have no history. It’s very frustrating and disappointing. Why play a game where you lose everything.
-
-
the exact same is happening here. Support is not helpful at all. Approach given by support was to login with the king account and then get the progress that I had made (with the Facebook Account) restored. Once I had done so, the support told me that a restore of the former progress is not possible.
Dear Support Team - I am losing 13.000 levels here. This is a no go.
Who can help?
