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⛔ Connection Issues All Games - More info HERE
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
New Year - New device? 📱 Check out how to sync it! Android 🤖 | Apple 🍏
Facebook Issue - Cannot connect / Wrong Email and/or Password ⛔️Reported ⛔️
Answers
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Hello Angela @angelacpht🤗
Unfortunately, we do not have any update about the issue yet! But the King team are aware about the issue and they are investigating it. Hopefully, we will have an update on Monday🤞🤞
Thank you for your patience & understanding!
Have a wonderful weekend!
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iPhone
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I also have the same problem on my iPhone. Online I read where it says to delete FB and enter in your email & password before reinstalling FB. I did that 3-4 times, it still keeps saying my email and password combination is invalid. Really annoying, can’t get into my own account; especially after entering MY info 100% correct!! And obviously King hasn’t figured out how to fix it either…. smdh
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Some features are back, but I still have to reconnect to Facebook every time, all my friends & lives are gone. My daily machine went backwards to 20 days too. It’s like I have no history. It’s very frustrating and disappointing. Why play a game where you lose everything.
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Are y'all going to replace the boosters we have lost due to game issues?
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Anyone ever get a solution to this?
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hello I’m having the exact same issue! It says my password and email is incorrect with Facebook! Can you please help?? I did end up removing both Facebook and candy crush as I read multiple solutions but it’s not working and now I’ve lost everything! Please help!
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I am using iPhone 15 pro max and I have the same problem of connecting with Facebook, tell me please how you solved it
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the exact same is happening here. Support is not helpful at all. Approach given by support was to login with the king account and then get the progress that I had made (with the Facebook Account) restored. Once I had done so, the support told me that a restore of the former progress is not possible.
Dear Support Team - I am losing 13.000 levels here. This is a no go.
Who can help?
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same for me here. More than 7000 levels lost. What is King doing? Nothing?
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