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Where's my win streak, it's gone? (Edited by CM: Fixed)!

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Answers

  • PummyRaj
    PummyRaj Posts: 43,901
    edited August 28

    Hello @Radevins16🤗 A Warm Welcome back to the King Community!

    It is not just you! There are other players that are experiencing this issue and it has been reported! Please wait till tomorrow to hear back from our Community In-charge.


    In the meantime, can you please tell me which device you are using and which version of the game App do you have right now?

    Please reply back by typing below🍫🍫

  • Radevins16
    Radevins16 Posts: 3

    Level 1

    edited August 28
  • PummyRaj
    PummyRaj Posts: 43,901
    edited August 28

    Hi Peter🤗

    I am wondering this might be the glitch that others are also experiencing but, not the sticky glitch you have been struggling with🤔

    Let's wait till tomorrow and see what the game team says!!

  • trailmix
    trailmix Posts: 31

    Level 3

    edited August 28

    Same problem, using a PC, in Chrome, playing on FB.

  • PummyRaj
    PummyRaj Posts: 43,901
    edited August 28

    Hello @Perveiz786🤗 A Warm Welcome to the King Community!

    Looks like some players have been experiencing an issue with the Win Streak feature! This issue has been reported to our Community In-charge. Please wait till tomorrow to receive an update!

    In the meantime, please let me know which device you are using.


    To reply back, you can simply type below🍫🍫

  • jazzyjaw
    jazzyjaw Posts: 2

    Level 1

    edited August 28

    Hi. Same issue here. Im on android mobile phone.

  • Dan1337
    Dan1337 Posts: 6

    Level 2

    Before my game broke literally whilst playing. Just after level 2345 my avatar got stuck floating in the sky and I was unable to do literally anything. Closed game and reopened for it to be in super speed, not normal 2x speed it was running at like 5x or even 10x speed for all animations including in game and transitions.


    ***The Win Streak section has completely disappeared meaning I can never even start one again.***

    I had just recently claimed the full daily win stamp chest which granted timed boosters and stored boosters.

    I had between 180-200/200 lives to claim from friends and now have 0.

    Had Between 20-30 Colour Bombs.

    Had Between 3-5 Packets.

    Had Between 8-10 Fish.

    Had 2 or 3 Lucky Candy.

    Had Between 6-9 Coconut Wheels.

    Had 1 Striped Bush. 

    All reduced to 0.

    Reward Rustle completely reset despite me already collecting all and it said the event would happen on Saturday. 
    All of the season pass rewards, **PAID**, have been null and void since they’ve disappeared.

    Not to mention the limited timers I had active on multiple of those after claiming from the season pass. So essentially what I’ve just paid **MONEY** for is completely useless and I paid for nothing?!

    I either expect compensation for all of the lost progression or a refund for the money I have spent on the in game items I no longer have access to.

    Boosters I’m really not that fussed about but it’s near impossible for any form of progression now due to what’s happened and the inability to even start a win streak to even try and regain the boosters myself. **A lot of time and money spent**, all for nothing at this moment in time.

    I hope you’ll do something to at least make it right and look into whatever bug has caused this to prevent it from happening to others.

    Here are some screenshots of my broken game in which even uninstalling and reinstalling did absolutely nothing to help. 
    Thank you. 

    ** Tried emailing just for a bot to reply with no information and close my ticket. Terrible service.**

  • Dan1337
    Dan1337 Posts: 6

    Level 2

    edited August 28

    to further add on. The slight progression was due to me trying other methods in which I’ve heard others player suggest.

    I.E. Play Older Levels, Play New Levels, Use 1 Booster, Redeem 1 Timed Booster, Close and Re Open Game.

    I went to level 2335, won multiple levels in a row with still no win streak coming up, no bag effects with starting buffs, nothing.

  • ianster
    ianster Posts: 9

    Level 2

    edited August 28

    Same issue with my android mobile phone. I noticed this issue the other day. No update / fix yet at the time of writing this comment. Tried updating the app and clearing cache. Reinstalling is not an option since it will delete all stored boosters.

Hey! Would you like to give us your opinion?