Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
I currently have an iphone and I play on that device. y game is saved through my facebook. I am trying to log in on a king account but it says I don't have an account. I made a king community account but I am learning these are two different things. How do I link my current account saved through facebook to a king account?
Hi and Welcome to the King Community
I hope you are able to sync your FB account with King account via PC and continue playing your game as usual. Otherwise, let us know what else are missing from the steps or try again by following the steps below.
If you play on a mobile device you may be able to sync the two accounts using the device. The first thing you need to do is sign out of the game with whichever account you are currently using. You do this by clicking on "{My Profile", then sign out on the next screen. You will then be taken back to the opening screen again but this time it will say "Played before?" Click on that and then on the next screen sign in with your other account (if you were playing via King.com then sign in to your FB account or vice versa). Then go ahead and try and play a level and hopefully the game will take you to the same level you were playing on.
Hi PummyRaj,
Thank you for the warm welcome! π
Yes, it is an Apple device. I just changed from android today. I have tried everything I could find on the Community, but without success. The strange thing is that I can log in from an iphone 13, but not from my phone which is a 14 (not sure if there is a connection).
The app is up to date, the software is up to date, cleared browsing history, restarted the phone, reinstalled the app, etc..)
Ps.: I am sorry, I just noted I am at the wrong game (so new to me apologies). It is about Farm Heroes Saga. π
Thank you,
Eva