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Hello @Nazam123 this problem was reported to the Game Team in Feb 2022 and as you can see from your game nothing has been done about the problem.
The issue of the Episode Race being finished as soon as you start has been going on for a long time now and as far as I know no fix has ever been released for it by King (or the Game Team). To be honest I also have no idea if they take the problem seriously.
All you can do is try reinstalling your app.
If you do this though you must first be aware of the following. Reinstalling your app will permanently delete all of your saved lives and boosters. It will also delete any progress you have made in game features such as the Daily Win and Top That.
You should also be aware that reinstalling the app isn't guaranteed to fix your issue.
Already mailed to player support but no proper resolution of problem
Have they actually got back to you yet? The first reply you get from Player Support is an automated response and not an answer to your problem
Hello @Barbara7777777777🤗 A Warm Welcome to the King Community!
Which level are you at? What is happening with the Race?
Is the race not starting after you win the first level in an Episode and keeps asking you to play another level? OR other participants of the Race are already at the end and you are shown at the last place from the beginning of the Race?
The more details you provide, the better assistance I can be🍫🍫