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I can’t connect my game to App Store
Hi everyone,
We want to inform you that we are currently experiencing issues with the in-game store. Our team is aware of the problem and is actively investigating to resolve it as soon as possible.
We apologize for any inconvenience this may cause and appreciate your patience and understanding. We will keep you updated with any progress and let you know once the issue has been fixed.
Thank you for your support!
Is there still a problem? Can't get store to work
why can't i make any purchases through the program?? am i gong to have to make all purchases on Amazon now??
Same problem, unable to purchase gold. Using a PC, playing on FB. Have tried in Chrome, Firefox and IE, same error.
Taking way too long to fix!!!!!!!
still not connecting to App store!!
this is happening to me now. Did they come up with a fix that I am unable to find?
Same problem here - why does this keep happening? Very frustrating - seems to happen on the weekend.
I too cannot purchase anything. Getting "error" message
I lost my 500 plus win streak because the game froze when I was trying to make a purchase for more gold bars. How do I get my win streak back?!!!
still not working!!
Same here "contacting store" and have to close the game.
Yes a proper answer on when contacting the app store issue will be fixed would great. It has been months now. I have 100s of gold bars that I can't access. I have given up playing in sheer frustration and now just come back once a week to check if fixed.
Everytime the same…"Connection Error"
I think this is all we will hear from them. I don't know if I should file an error report for their email not working… I've been reading some reviews that dated back as far as 2021 that they couldn't connect back then!! I don't know how long they had to wait until it was all back to normal. Strange how they can't fix this issue and why it's always recurring…
I am getting the same answers from them.I am playing on my Iphone and it’s already 3months that it doesn’t work and nobody cares.I can’t believe that is such a big problem to fix it!!!The updates for the game continue every week but it doesn’t fix the connecting to the App store problem at all!Very frustrating and making me mad.There is no explain what is happening and when it will be fixed.It’ s just that they know about the issue and will fix it.But nothing happens.I found one that complains having the problem 6months!!!!!Crazy!!
2/2 I then downloaded and logged into the game using my parents PC (also Windows 10) and here is the game map... As you can see it's taken me back 21 levels with 0 Gold Bars. @QueenB
You stated nearly a month ago that "if the issue persists, please contact the King Player Support team for further assistance." Firstly there is no "Contact Us" link on the page and secondly after emailing them as suggested, we are redirected to https://kingcare.zendesk.com/hc / https://community.king.com/en/ and after repeatedly explaining after an exchange of about 6 emails I get the same response. I've just replied to their last email and I know what my reply is going to be…
1/2 @QueenB, here is my login page…
And my current game map…
I play via PC (Windows 10) and when the game last updated the ability to save game progress is no longer available.
I can finally connect with the app store to buy boosters when I want. Thank you everyone for your help. I had no idea this community existed and I am very happy I joined.
I am also using a PC on Facebook with the same problem. They are for sure losing money on this one!
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Has the store issue been fixed yet? Have have plenty of gold bars and I cannot use them.😓😓😓
3 days now, I cannot buy any gold or boosters in the store. Please fix, as I cannot continue to play. I was very close to completing a level and couldn't because I didn't have enough gold bars to buy more. And it keeps saying there is an error, no money was removed from my account, try again later. Over 3 days, I have tried a dozen times!
AVETE ROTTO GLI ZEBEDEI….RISOLVETE I PROBLEMI !!!
Is anyone working on this issue? This is the second time this month that this has happened. Time to find a game that is more responsive to problems that affects players!!!!!
Is anyone able to purchase from the store? Anyone have a resolution?
Sept 16th anybody having this issue now.. Mine just started 9/13.. Thanks
I've been having problems since 9/13 also.
I can't either…..my ONE vice and I am stuck!!! happy Monday to all!!
on the verge of just quitting the game. Several times today I could have cleared the level I am on with just 1 or two more moves. Very frustrating when I can't buy coins to continue playing.
Today I played through one episode (levels 15801-15815) winning the race, using gold bars to finish levels on the first try. However, I started the next level (15816-15830) and on the very first level could not access my gold bars to finish the level and therefore, lost my extra boosters for first try streaks. Then once I completed that level on the second try, the episode race did not begin and the flag icon said I must finish level 15816 (I completed 15831 and the episode!) to begin the race! I finished the episode without the episode race ever starting and was unable to use my gold bars to finish levels.
Is this issue going to effect my win streak of 121 episodes?
Well there goes my super color bomb and win streak.
I wonder how long it will take before it times out.
Has the store been fixed as yet??
I'm not able to buy extra moves and win some levels because of this problem. Please HELP!
Cannot connecting to app store
User id 15256778407
this has been going on for quite a while. Your suggested solutions put it on us when obviously with so many players having this issue, for months, it is an issue with the game. Is anyone even looking at this? How about an update?
No updates and always same answers what to do with no success.Obviously it’s a problem with the game and not with our phones,PC or internet connection!!Very frustrating that nobody gives a update about it for which I believe this site was or is!
🥵🥵😡not i can Bay!!
Neithet can i
I had the same thing
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
