Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Level 1
CC Saga crashed as I purchased 10 gold bars to beat level 8410 and advance to Adventure Pathl. And my Chocolate box has been stuck 50 reds for 3 months. Plz help
Hello @nikkikaysherman Welcome to King Community. Sorry to hear about your issue. Could you please tell us which device you are using for the game? Make sure your devices and games are upto date. Thanks
Hello @nikkikayshermanπ€ A Warm Welcome to the King Community!
Lately, we have been receiving frequent complaints about game crashing after purchasing moves! I will report this issue to our Community In-charge when they come back on Monday.
I need a clarification! The Gold bars you spent to buy the moves - did you earn those in the game or did you purchase?
With regards to Chocolate Box β> Many players are experiencing this issue for some unknown reason! King team is aware about this issue and are working on a fix. Until the issue is fixed, there is nothing you can do to get rid of itπ
If you have access to a different device, please play the game on it! Hopefully, the glitch won't affect that device as well!!
If you have any other questions, please type belowπ«π«
Hello @nikkikaysherman Welcome to King Community. Sorry to hear about your issue. Could you please tell us which device you are using for the game? Make sure your devices and games are upto date. Thanks
Hello @nikkikayshermanπ€ A Warm Welcome to the King Community!
Lately, we have been receiving frequent complaints about game crashing after purchasing moves! I will report this issue to our Community In-charge when they come back on Monday.
I need a clarification! The Gold bars you spent to buy the moves - did you earn those in the game or did you purchase?
With regards to Chocolate Box β> Many players are experiencing this issue for some unknown reason! King team is aware about this issue and are working on a fix. Until the issue is fixed, there is nothing you can do to get rid of itπ
If you have access to a different device, please play the game on it! Hopefully, the glitch won't affect that device as well!!
If you have any other questions, please type belowπ«π«
It is a Samsung Galaxy A10e. Thank you for your support, I appreciate it. Have a great day.
Nikki Sherman
I purchased 10 gold bars for a total of $2.13. Thank you so much.
Thank you, Nikkiπ€
If our Community In-charge needs any other details, I will get back to youπ«π«