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Hello @Jane_Marshall 🤗 A Warm Welcome back to the King Community!
This is a known issue which is affecting few players and you and I are in those players!
Even though the screen freezes the first time it appears, once you close the App and restart the device, the feature does not freeze again and working fine.
Did you notice that or does it freeze every time it appears?
Please reply by typing below🍫🍫