In-App payments not working - Candy Crush

Marc_Hawkins · October 21

For the last week I have not been able to make any in-app payments on Candy Crush Saga. My server is working fine and I have emptied my cache but it just doesn't go through at all. It is a blank screen. Can you possibly help.

kiara_wael · October 21

Hi and Welcome to the King Community

Thank you for report it , in the meantime Please check this step

Check Internet Connection: Ensure you have a stable internet connection.
Restart the Game: Sometimes, restarting the game can resolve connection issues.
Update the Game: Ensure the game is updated to the latest version

Contact Support: Follow the steps mentioned above

Please check this page for more info Here

Marc_Hawkins · October 21

I have a stable internet connection. I have just restarted the game and I have tried another payment and all I am getting is a white screen with a buffering wheel.

Marc_Hawkins · October 21

I have a stable internet connection. I have just restarted the game and I have tried another payment and all I am getting is a white screen with a buffering wheel.

Marc_Hawkins · 9:03AM

https://community.king.com/en/candy-crush-saga/discussion/comment/3179035#Comment_3179035

Any help would be grateful. I have restarted the app, my phone, have a secure internet connection. Once I pick which purchase I like it takes me through to the confirmation of payment and then I get a white screen with a buffering wheel. Please help as I don't know what else to do.

ianianian · 9:36AM

https://community.king.com/en/candy-crush-saga/discussion/comment/3179040#Comment_3179040

TThis Is exactly what I am still getting today,23nd October 10.30 gmt,and has been like this for over a week. King please get it working.

In-App payments not working - Candy Crush

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