Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
No ads since I bought something
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
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You answered your own question @PatLeh I am afraid: It's because you bought something.
We have been warning about this for years in this community: The moment anyone spends real money they lose the ads for free boosters and extra moves. It's unlikely your ads will come back, because King now think you will spend more, and more, and more, and more…..
Disappointing, indeed, but it's how they run this game.
