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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app versionĀ 1.290.0.1,Ā you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on itš«”
I too have experienced this, didn't win any gold
me pasa lo mismo
When I did a search here in the Community this morning, before my post, I found nothing. Ironically when I just searched again after your comments I found many articles related to this issue dating back to August. My guess is this will not be fixed anytime soon. Thanks and have a great day š
November 6, 2024 - 11:25 AM NST
I am also experiencing the same issue
Hi and welcome to the King Community
Thank you for the feedback , Please check this page for more Info Here, and If you miss a reward from any other feature, please report this to ourĀ Player Support TeamĀ hereĀ and tell yourĀ Game IDĀ there.
Hi and Welcome to the King Community
Thank you for the feedback. Please check this page for more info here
What happened to the episode race? I won an episode yesterday, but did not receive the prize. The tracking is gone too.
Where did my episode race go? There are no flags or sequence of winningā¦
That takes some time. With King it might be a long time!
There is a technical fault with my game, my win streak has vanished and I just won the episode race but there was no finishing banner and I did not receive the gold bars.
My device is connected, there are players on my map. I have reset my device and nothing. @King_admin
I just won the episode but the tracker on the screen disappeared. It was there last night but now is gone! I didn't get my gold bars either. I am now on level 17016
If it was reported to King from a moderater than why doesn't the moderater tell us all what was said!
NĆ”lam is eltĆ¼nt, 16790 pĆ”lya. TovĆ”bb mentem, nem kaptam semmit. Lehet, hogy Ć©rdemes vĆ”rni. ā¹ļø ElsÅ voltam.
the same here! 4 races and nothing, damn it!
If you check this thread there is a message from the Community Manager posted this morning to state King are aware and looking into it:
There have been many posts in Discussions and Support about this in the last week @Colleen Companion Welsh I believe King have been told, but who knows how long it will take for them to sort it. Or has it been done on purpose and they're changing that as well š¤ I get my new levels today, not sure what will happen so don't know yet whether to play or leave it for a while.
My Episode Race has been disappearing for the last week now. Randomly it appears for one episode and disappears again for the next. Anyone else having issues with this event?
November 6, 2024 - 08:15AM NST
Oh no this is really sad for me šššššš
I am not so concerned about the gold barsā¦ but having the episode race was like "dosing" my needs of Candy Crush. Yeah like saying "only 15 or 30 levels a day, no more"ā¦
Same here. Episode race just disappeared, was missing for 2 weeks, then came back for about 48h, now - missing again for 3 days now
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on Candy Crush Saga android app. Just finished my 15 levels but no clue where I came if anywhere. Nothing came up at the end if it either so no rewards & definitely no gold bars š¤·āāļø
The game has got so laggy as well & it's missing levels off my weekly race grrr
Thank you for report it and Unfortunately we're not able to handle missing rewards through the community but please follow these stepsĀ HEREĀ on how to get intouch with our Player Support Team that handles these issues.
Suddenly episode race disappeared , and did not get my reward ??
My too
Bei mir und meiner Frau dasselbe
This is a known problem and has been reported. I strongly recommend you don't play any new levels until this has been fixed by King.
Same. Episode race disappeared & no gold bars. I play using my phone Samsung Galaxy S23 Ultra.
Also, I am on level 15502. Not sure why it says I am level 2.
Aha, so I'm not alone. I played Candy Royale today and wondered why I didn't have an episode race. I don't play on Facebook and it's disappeared on mobile devices and my laptop.
I join you friends I also do not have the ring race after the last update it was today
I do not have a king or facebook account
I won the episode race but no reward. I have begun a new episode and I dont have the episode race flag or progress. So frustrating. Help please @King_admin
You are level 2 in this community, because it's not long since you joined us. The community level is not related to our games at all.
same for me. no more episode race no gold
Same here @QueenB Ever since the update yesterday. I won 3 or 4?? yesterday, won 1 today because there's no incentive to play now. So I only played 1 round, this is how I collect my gold to spend on goodies.
Thank you,
Jill
The same thing! I don't understand why...
Hier ook wij je een keer een race krijg je geen goudstaven š„
I don't have the episode race under events and have not received my bars after winning the last couple of races. Who do I contact?
its not fair for some players to not have a feature that other players have please make an update that makes the game the same for all accounts my id 1548936986
My inventory disappeared overnight Hundreds of boosters lost Back to square one !! Any ideas why and how to retrieve ?? Gutted !!
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection š
What happened to my inventory?? I had over 1,000 candy bombs, over 250 candy hammers, 120 fish and more stuff. Now it's all gone. Why? I'm on the same device as always. It took me years to build up my inventory. Someone help please.
Pins collection i finish it I didn't received my reward.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you donāt, here's a quick explanation: š Video ads are not a permanent feature in the game. Like other special features, they can come and go. Theyāreā¦
We're aware of an issue affecting theĀ latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly ContestĀ progress isnāt updating Episode RaceĀ counter isnāt advancing Game progress resets to level 19,686Ā after closing and reopening the game Sync issuesā¦
Welcome to the Community š If youāre having trouble with your game, whether itās missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center š Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress toā¦
