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A never ending loop due to new update of making a fish from square move
Thank you @Shamozaimanš¤
ID 1823772596
Hi Christine,
There are no Fish in this level for all of us!
But, Candy team introduced a new feature, where we can make a combo of 4 candies in to a square and create a fish. This feature is available in other 3 candy games and is being introduced into CCS too (you do not play other candy games. isn't it?).
Candies at the bottom 2 rows will form a square and hence, a fish will be created! That is where the bug is!! Since you and I are not included in this test, we are not seeing this bug in our game!
Hello @hira72š¤Thank you for replying back!
Also, thank you for trying the steps I have requested for you.
You are right! I am also suspecting that, the new Fish boosters are creating the Havoc!!
Looks like you are on an Android device. Can you please tell me which version of the App you have right now?
Also, I would need your game ID number to send to our Community In-charge, as only few players received this "new" fish booster as a testing. Please use ā> This Linkšļø to find your ID number.
Thanks a lot for replying back and providing the screenshots as well @Shamozaimanš¤
I think it is the "new fish booster" that is creating a havoc in your game!
I will report the level to our Community In-charge. It looks like you are using an Android device. Can you check which version of the App you have you have right now?
Also, can you please provide your game ID number with the help of ā> THIS Linkšļø
This needs to be reported as a glitch. There is no fish dispenser so fishes should not feature on this level at all @PummyRaj @QueenB
Thanks for the screenshots.
Where are those fishes coming from? I do not see a fish dispenser! This looks like a glitch that needs reporting @PummyRaj
Please change file extension to mp4
If you see the attachment, the four square move makes fishes. Due to those 4 square moves in red and yellow, the fishes are being formed infinite times and causes the game to start itslef since the default state is where yellow and red jellies are in square form. I hope this helps you understand the problem and you will.be able to solve it asap. Thanks
Hi. Thank you for your message. I did shut down the device and restarted it and yet the stage keeps going into a loop of forming candy fish and I uploaded a record of that please help me.
Hello @hira72 I have a different version of this level so I think you are part of a small test group. It would be really useful to see a screenshot of your level. I also answered another post about the same issue here:
Hello @Shamozaiman Unfortunately we were unable to see your images and it would really help to see a screenshot because when I open level 16340 in my game I do not have any fishes in this level, so yours must be different. I have also seen one other report about this level and fishes causing an indefinite loop. Please could you state which device you are playing and send us a screenshot of the opening board. For reference @PummyRaj I have this version with no fishes.
The version with the fishes must be a new test version gone wrong. I suggest affected players contact player support to get their level fixed.
Hello @Shamozaimanš¤ A Warm Welcome to the King Community!
I am sorry to hear about the glitch in your level!
Can you please try these steps ā> Quit the level ā close the App ā restart the device after shutting it down for few minutes ā reopen the game and try the level again.
Please let me know if the fish behave the same again, so that I can report to our Community In-charge.
To reply back, please type belowš«š«
Help me I'm stuck in this stage it keeps forming fish over and over and I can't make any move because any four candies form fish candy
Hi. Thanks for your response.
I followed the above steps but the issue remains same. The issue i am facing isn't a glitch but a feature bug. Please report it to community. Thanks
Hello @hira72 š¤ A Warm Welcome to the King Community!
I am sorry to hear that you are having a glitch in your game!
When you are stuck with such glitch, all you can do is ā> quit the level ā close the App ā restart your device after shutting it down for few minutes ā reopen the App and try the level again.
This should usually take care of the glitch and level should work again. It if didnāt and the loop reappears, please let me know so that I can report the level to our Community In-charge.
If you have further questions or need to reply back, please type belowš«š«
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Hi everyone, Weāre aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. Weāve reported this to the Studio and itās now under investigation. If youāre affected, please: Confirm youāre logged into the correct Facebook accountā¦
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