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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
Hi @ALX22 @Wendys555 Welcome to the Community 🤗 Many have posted about the same problem. King have been told and hopefully they are looking into it. Hopefully it will be sorted soon but we won't know how soon. If you read other posts in Discussions and Support you will see how many others have reported it. We are all players like yourselfs in the Community and come here to discuss and help each other with our Candy Crush Saga games, so if you have any more questions or need help with your game please ask and someone will try and help. Would also be nice if you stay in the Community and join in other discussions, it's always nice to hear how others are getting on. You may also be able to answer other players questions. Good luck with your games and it would be nice to hear from you again 😉
Why is the episode race no longer available?
That happened to me too, yesterday.. and nothing since
Hi. Anybody know how to solve this problem? My new episode races. Are gone, I can continue playing, but there are no wins when I'm passing through a new level, and no flags either..it's been so for the last 4 days..... this sucks hard because I'm having a good streak to these days but there are no wins for me, no goldbars, nothing!
I feel like I'm being scammed because I also bought in their store right before this happened.
I feel candy crush owns me a lot of gold bars but if I know them correctly there is nothing they will compensate....
I have re installed the app, logged in and out, restartet the phone a bunch of times but nothing helps.
Hope someone have a suggestion to how to solve this.
Thanks in advance
Hello everyone ✋
There is a new update
Version: 1.290.1.2
Please update, the problem has been fixed.
I thank the team for their great effort. ❤️
I have won at least 4 episode races and didn't receive any gold bars.
en el ordenador desapareció antes que en la app del móvil
otra recompensa de episodio perdida y ya son tres nivrl 12411
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been report it , In the meantime . If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
for more info here
I've won the last 3 episodes, but got no gold bars. Also, icons (the ones that should be at the top left of the screen) stopped appearing on the screen several episodes ago.
I was 1st in the race, should have won 40 bars but got nothing.
Me too! The race just disappeared! I need the gold bars too!
I don't have episode race I see many people too
But how will I know it's been fixed and in which level should I stop and wait?
Thanks
Thank you for the feedback. This issues has been report it , for more info Here
Strangely the episode race vanished just as I was about to win. I have restarted checked for updates etc
Ugyanaz. 😕
I was 1st place and suddenly there's no episode race, what's going on ?
This issues has been report it and I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Yes missing episode race of gold bars I am plaing on level 17757
I've won 2 episode races and didn't receive my gold bars. They need to hurry up and fix it. 😡
Same…I won the race for 40 bars..taken the fun out of it..is it coming back?
No gold bars available after a level
Hello there and Welcome to Sweet King Community! 👋😊
Attention! Episode Race missing on Facebook is still investigation right now! Check this information here! Please be patience waiting until they fix this issue soon! Thank you! 🙏
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
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Hi everyone, We’re aware that some players who play on Facebook are currently seeing their game reset to Level 1, even though their progress is correct on other devices. We’ve reported this to the Studio and it’s now under investigation. If you’re affected, please: Confirm you’re logged into the correct Facebook account…
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
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