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I really liked being able to earn gold bars, but that features seems to be gone now.
Hi everybody,
We have some good news on the issue with Episode Race disappearing from your games and or not receiving your Gold Bars.
The team is working on getting it back as soon as possible and there is a fix that will be roll out to Android soon so please keep an eye out for any updates. Next week, we will release the fix to the other platforms.
This means that if you currently have game app version 1.290.0.1, you won't see Episode Race until you upgrade to version 1.290.1.2 which will be out next week to all platforms.
(If you are playing on Facebook, there is nothing you need to do, it will get updated in automatically next week).
Thank you all for your patience while we work on a fix and we apologies for the inconvenience caused!
Hi everyone!
We are aware that some of you might have not received your Gold Bars winnings from the Episode Race and this is currently being investigated.
We are also aware that some of you also have lost the Race and this is also being looked at.
Once I know more, I'll keep you all updated and appreciate your patience while we work on it🫡
Why is the episode race no longer available?
That happened to me too, yesterday.. and nothing since
Hi. Anybody know how to solve this problem? My new episode races. Are gone, I can continue playing, but there are no wins when I'm passing through a new level, and no flags either..it's been so for the last 4 days..... this sucks hard because I'm having a good streak to these days but there are no wins for me, no goldbars, nothing!
I feel like I'm being scammed because I also bought in their store right before this happened.
I feel candy crush owns me a lot of gold bars but if I know them correctly there is nothing they will compensate....
I have re installed the app, logged in and out, restartet the phone a bunch of times but nothing helps.
Hope someone have a suggestion to how to solve this.
Thanks in advance
Hello everyone ✋
There is a new update
Version: 1.290.1.2
Please update, the problem has been fixed.
I thank the team for their great effort. ❤️
I have won at least 4 episode races and didn't receive any gold bars.
en el ordenador desapareció antes que en la app del móvil
otra recompensa de episodio perdida y ya son tres nivrl 12411
Hi and Welcome to the King Community
Thank you for the feedback. This issues has been report it , In the meantime . If you miss a reward from any other feature, please report this to our Player Support Team here and tell your Game ID there.
for more info here
I've won the last 3 episodes, but got no gold bars. Also, icons (the ones that should be at the top left of the screen) stopped appearing on the screen several episodes ago.
I was 1st in the race, should have won 40 bars but got nothing.
Me too! The race just disappeared! I need the gold bars too!
I don't have episode race I see many people too
But how will I know it's been fixed and in which level should I stop and wait?
Thanks
Thank you for the feedback. This issues has been report it , for more info Here
Strangely the episode race vanished just as I was about to win. I have restarted checked for updates etc
Ugyanaz. 😕
I was 1st place and suddenly there's no episode race, what's going on ?
This issues has been report it and I'm sorry to hear about this ,Unfortunately we're not able to handle missing rewards through the community but please follow these steps HERE on how to get intouch with our Player Support Team that handles these issues.
Yes missing episode race of gold bars I am plaing on level 17757
I've won 2 episode races and didn't receive my gold bars. They need to hurry up and fix it. 😡
Hello there and Welcome to Sweet King Community! 👋😊
Attention! Episode Race missing on Facebook is still investigation right now! Check this information here! Please be patience waiting until they fix this issue soon! Thank you! 🙏
⚠️ Need more help? Check our FAQ:s HERE and Help Center HERE!
If you want to ask this game question, please ask on Candy Crush Support Community (Correct Game Area) next time. Thanks! 😉
Have a nice and safety day! ❤️😊
New here? Sign in or create an account to join the fun.
Hi @ALX22 @Wendys555 Welcome to the Community 🤗 Many have posted about the same problem. King have been told and hopefully they are looking into it. Hopefully it will be sorted soon but we won't know how soon. If you read other posts in Discussions and Support you will see how many others have reported it. We are all players like yourselfs in the Community and come here to discuss and help each other with our Candy Crush Saga games, so if you have any more questions or need help with your game please ask and someone will try and help. Would also be nice if you stay in the Community and join in other discussions, it's always nice to hear how others are getting on. You may also be able to answer other players questions. Good luck with your games and it would be nice to hear from you again 😉
Thank you for the feedback. Please check this page fore more info
Mine is also missing. I have crossed 2 bridges. What is going on?
When will it return? No idea plaing without race.
What has happened to the race? I was about to win when it disappeared a few days ago and had not returned
If the studio can fix the episode race in a few days Why does it take them at least 3weeks to sort out the weekly contest Which they still cannot fix. Has someone got a reply to this please
I see the issue is being addressed but what about the gold bars we should have gotten>
Since a few days my episode race is messing. I deleted the Cache, started the game new - nothing is working. Please check my account. Thank you.
Thank you for the feedback. Please check this page for more Info
Apareció el banderín de carrera de episodio, me entrego 48 lingotes de oro, he reiniciado el ordenador y otra vez a vuelto a desaparecer, me dijo que superara el nivel 12426 y que comenzaría la nueva carrera y no ha sido así. No he recibido los lingotes por superar el episodio y además a vuelto a desaparecer el indicador de la carrera
He vuelto a reiniciar todo y ha aparecido el indicador de nueva carrera de episodio y puesto pero no me ha dado los lingotes del episodio anterior
I have played like 75 levels and at the end of every 15 levels i did not get any reward. I am sure the levels i played should have earned me golds. Any reason for that pleasw.
Why are races gone now for two days
I have the newest version & my episode race is still gone. I am now owed for 2 winning races. Streaks 4 & 5, so 80 gold bars... I am getting frustrated as I already spend so much money on this game.
Hola por que no hacen más divertida la aplicación y nos pagan por juego en efectivo
hi How I can pass level 290 It is so hard Please supporting me
Please recover my progress level after reset my phone
I play in iran and i should use vpn to conect and play, but most of the time my vpn is conect but my game is disconnecting. I am a old player and i am playing during 13 year and my level is 8434, i am iranian person not a government please let us to continue connection 🙏
I got a new phone and I've lost all of my history. I was on level 6,658. How do I get that back?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
