Welcome to the Candy Crush Saga Community
Do you have a question or need help with your game? Ask the Community.
Hi @KrisKLπ€
Aw, no! No need to be embarrassed at allπ
Please check β> This Linkπ for step by step instructions to find your game ID number.
For version number β> Open Google "Play Store" β in the "Search bar", type Candy Crush Saga β you should see 2 results (usually); Select the one that doesn't have "Ad" and click on the name β the App will appear with all the info β now, scroll down till you see "What's new" and click on the right arrow you see β in that scroll down a bit till you see "Game info" β that's where you will see the version numberπ
Thanks for being so patient @KrisKL !
@PummyRaj may have missed your answer above, so let me try tag the community manager for you.
@QueenB can you help this player please? We all get 26 moves for this level! 22 moves is not enough. This needs to get fixed!
Also I've just noted there was an update of the game today, so if you haven't already done so try to update the app @KrisKL and see if that might fix your problem.
Hi @KrisKL and @christinewupp,
Thanks for tagging me! I know it can be really frustrating when there arenβt enough moves to complete a level.
KrisKL, Iβd recommend trying to update the game if you havenβt already, as christinewupp mentioned. Sometimes updates can fix these kinds of issues by resetting the move count.
In the meantime, I'll share your feedback to the team. Let us know how it goes π