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I have a problem
Answers
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Hi and Welcome to the King Community
Thank you for the feedback. The video ad feature as all ads and promotional features is still a test feature in the game, which means that some of you can get Lives, while others can get Boosters or other items from this feature.
This also means that the video ads will not always be available and not found in all player's games or on all devices.
So if you at the moment are missing the ads in your game, just stay tuned and keep an eye in the game to see when the ads are back.
For more Info Here
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This is normal @_Ahmed_karam . A lot of players never see ads in their games. King give these out to some test groups but not to others. Also note that anyone who spends real money on Candy Crush will never see ads in their games. If you don't spend money maybe one day ads will appear but there is nothing we can do request them or bring them to our games.
