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Any information on connection issues? (Edited by CM: Under Investigation)!

13»

Answers

  • Fatih7
    Fatih7 Posts: 1

    Level 1

    Net don't work.

  • myjeep2015
    myjeep2015 Posts: 1

    Level 1

    Can't access gold bars or store.

  • xenia1968xenia
    xenia1968xenia Posts: 2

    Level 1

    edited December 19

    I can not play the game on my tablet on line,only on my mobile phone

  • RIYAHALDAR590
    RIYAHALDAR590 Posts: 1

    Level 1

    i can not login with facebook account on pc

    it says URL blockedThis redirect failed because the redirect URI is not white-listed in the app's client OAuth settings. Make sure that the client and web OAuth logins are on and add all your app domains as valid OAuth redirect URIs.

    how can i fix this

  • QueenB
    QueenB Posts: 15,423
    Answer ✓

    UPDATE!

    We are aware that some of you are experiencing connection issues in your games, trouble logging in or errors when trying to connect to the Store.

    Rest assured, our team is already investigating and working hard to find a solution to the problem as quickly as possible.

    In the meantime, do not delete the game app and use your King account to help keep your game Progress saved!

    We’ll share updates here in the Community as soon as we have more information 🫡

  • bestec
    bestec Posts: 6

    Level 2

    edited 12:08PM

    how to connect close facebook account to king account. ıs there nobody know ?

  • luckyphilo
    luckyphilo Posts: 7

    Level 2

    edited 12:09PM

    Samsung galaxy note ,20 ultra

  • luckyphilo
    luckyphilo Posts: 7

    Level 2

    edited 12:08PM

    Please fix this connection error...costing us so. Much ....am using a samsung android and my internet is stable

  • pimpers
    pimpers Posts: 1

    Level 1

    Since the last update I cannot continue the game using my coins as payment for extra moves etc. all I get is a searching/busy circle with cannot connect to App Store.

    Yes I do have over 20 bars.

    The same happens with Candy Crush Soda. Any ideas please?

    I’ve removed the app and reinstalled it with no joy. I am using IOS 18.2.


    thank you

  • QueenB
    QueenB Posts: 15,423
    edited 11:45AM

    Hi pimpers 👋 Welcome to the community!

    It seems like you're experiencing connection issues that might be related to the current problem affecting all games, as mentioned in the announcement above.

    Rest assured, our team is aware of these issues and is actively working to resolve them as quickly as possible.

    For now, here are a few steps you can try while we work on a fix:

    1. Check Your Connection: Make sure your internet connection is stable (Wi-Fi or mobile data).
    2. Clear Cache: Sometimes clearing the game cache can help with minor glitches.
    3. Wait for the Fix: As this issue seems to be widespread, it might require some time before it's fully resolved. Please keep an eye on the Community for updates! 💡

    We appreciate your patience while we work through this! If you have any other questions, feel free to ask 😊

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