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I have a gift card from Microsoft for extra Candy Crush bars but I cannot redeem them. I don't know my password to my Candy Crush account, I don't even remember making one. So how do I redeem my gift card
I am using a desktop or laptop computer with Windows 11. Most of the time I play the game using the Microsoft Candy Crush app, I rarely play on Facebook
Thank you for replying back @JamesBocchino🤗
Let me ask our Game Experts and find out what are your next steps. Can you tell me which device you are using to play the game?
Continue with Facebook is grayed out for some reason, even though I have Candy Crush on Facebook. It doesn't ask to create a log-in, it asks to enter my password, but I don't even remember making a password. My facebook password did not work
Hello @JamesBocchino🤗
Let me know if you have any questions❄️🧣🏔️
So how do I create a log-in?
Hello @JamesBocchino🤗 A Warm Welcome to the King Community!
In general, we need to log into 👉https://store.king.com/👈 to redeem our gift cards.
You will have to create a log-in before to redeem the card. The account details do not have to match with your actual game account. Please try and see if it works to add the Gold bars to your game.
If you experience any issues, please post back below for me to be able to assist you further❄️🧣🏔️
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Why does I can not have extra move after watch ADs now ?
Each time I start a new Episode Race, it immediately shows that someone has already finished the race, which is impossible. And yes, it’s the same players EVERY SINGLE TIME. I’ve played nearly fourty rounds, and the same person wins instantly as soon as the race begins. This is completely unfair. I can’t compete normally,…
I had around 500 gold before i logged in with Apple then all the gold dissaperad. Pelase help
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I am on level 18022, and just won an episode race, but wasn’t given my gold bars. It shows in my information that I won, but the 25 gold bars aren’t there.
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
