@anyamo82, thank you for posting here in the community. The studio made a change on this event. Are you aware that we have an idea section in the CC Saga community? I am going to give you the link for the Build-a-Bot idea and will ask you to please vote on it and then type out your thoughts on this.
I can completely understand your frustration about this. Unfortunately, you and I or the Community Team people cannot do anything about it. It is entirely King's decision what to do and what feature to keep in his games
To answer "how do we directly get in touch with King to complain" -- I know only one link, here it is https://soporto.king.com/contact
Hope it works! All the Best & have a nice day/evening
The new build a bot sucks. The levels are hard enough as it is. I was at max boosters when I went to sleep. Woke up with zero level boosters. Why change the way it was?? Makes no sense whatsoever unless they’re trying to make more money which is the logical answer. You guys drop the ball on this one
Still does it to me every so often and it is hugely annoying. It happened in my hand once, I think if the game crashes back to the home screen or hangs, it resets the booster to zero. Must be held in memory or something which is a bit silly.