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This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
@Elsa, you are one of us and I for one appreciate your help with this issue. You have responded every time I have tagged you and given whatever help you could. You have been for me the best part of CC. Hold your head high and be proud of who you are and what you do. 😀
@Elsa I also want to thank you for being our representative and trying to get things changed. I appreciate all your efforts on our behalf. You showed you truly care and even though the outcome wasn’t what we hoped, I want to add my thanks too.
@Elsa
I echo Dorn's previous comments. Thank you for your intercessions on our behalf to the best of your ability.
@mercerik
Your "game of life" analogy really doesn't apply here as it is virtually impossible to avoid difficult life situations and, as you said, continue to live. Candy Crush, however, is a game that has lost its purely entertainment value for me and many others. My personal challenge was to get 3 stars in every level, not simply to pass a level. And, frankly, it's not just that King suddenly changed the rules we have been playing with for years, it's the way they went about doing that and the fact that all players are not treated equally, a fact I was not aware of until I joined this forum.
Elsa,
You can sleep at night with a clear conscience! I don't believe there's anyone that thinks you did not try hard enough or didn't do anything to impede our request at all! I personally feel that you made us feel like you were one of us, but yet an awesome bridge in which to get our information across to the powers that be. You should stand tall with your head held high and know that there's a lot of people that respect you! You're doing a wonderful job!
Sincerely,
Dorn
@Cezdiamond what about the bot going back to zero without losing a life/lvl? That should not be happening, right?
Well, this is troubling news. At least our complaints were finally addressed. Granted, it was King saying they are ignoring their customers. I will not spend another penny on the game and am looking for a replacement. I used to play a few hours per night.
I think people consume products differently. Even though I am past level 4000 something, I enjoyed playing a past level repeatedly. It was fun to see how many consecutive times I could beat the level and keep adding boosters. I didn't use the Boosters to beat hard new levels. If that is there concern, can't King allow Boosters for passing previous levels, but only allow those boosters to be used on previous levels? That way, we could at least replay the old levels for Boosters, but not have them used on new levels?
Even this idea is not perfect. They should just switch it back. Customers are irritated and the company is tone deaf. But, they could at least let the Boosters gained in previous levels be used on previous levels.
@Cezdiamond will you still be reporting the outcry of build a bot to the studio even if they have made a decision? They need to know how upset players are over this.
Hi @pvalla2 you make a lot of very good valid points in your message!
King, after reading through the comments the last couple of weeks, I think all the feedback boils down to this.
1. From a customer experience standpoint, no one likes a change to the game to all of a sudden appear. And it doesn’t seem to matter if the player feels it’s a ‘good’ change or a ‘bad’ change. Currently, King makes a change, then suddenly you have messages flying around trying to determine if the impact is player specific or generic to all players. You need to be more transparent about changes you make to the game and be proactive in notifying players prior to their game being impacted.
2. You seem to include a player in your beta testing and don’t ask them in advance if they would like to participate. I think you need to create a group of players who are willing to participate in beta testing for changes. These players need to be at various levels-low, middle, high. Again, be transparent, tell the testers what you are doing, why and expected results. Then listen to what these players tell you and proceed accordingly. Allow a player to opt out of beta testing. Make it worth a tester’s time by awarding boosters or bars.
3. Any change to the game needs to be implemented for ALL players. Having players experience different levels of change is confusing, frustrating and, especially if the change is perceived by the players as being negative, creates a feeling of unfairness and/or bias to high level players.
4. Your customers play these games for fun. When you make a change to the game that impacts your customer’s enjoyment for playing the games, then not only do you have players leaving, but also telling other players about their negative experiences. Reading through the comments on the build a bot issue, just about every other comment mentions “King is not responding”, “King doesn’t care”. I know that there were a couple of responses from someone working at King (Cezdiamond) , but these responses were not particularly timely nor informative.
5. Finally, I get that King is in the gaming business to make money. Most players are willing to spend money to play your games, to the tune of over $4 million daily. And that’s fine. Well done you. However, when you start off allowing a player to purchase x number of boosters/bars for a specific price, then abruptly change it so that players get half the boosters/bars for the same price, it just makes you look greedy and uncaring of player experience. Not a good marketing ploy.
@Carol_Martins I am numbed out about all of this. I fear coming here to read messages for fear that I will be *stoned* even though I had no say in their decision. I am upset and discouraged, like you, but @heehawrules wrote a lengthy message and I value his/her opinion (sorry with these nicknames I have no clue about the gender). @Dorn if you are still reading the messages here, you tried and everyone here tried. I am really numbed out and I just don't have answers anymore. I don't even know what to say. I am feeling discouraged with all my games today. They are getting harder and harder to clear the levels. Maybe I should walk away from all my games this weekend. Withdrawal? Sure it would be tough but I am really and truly going to consider not playing, even if it's for a few hours here and there all weekend.
@Cezdiamond - thank you for the update. I appreciate the information even if it isn’t the outcome I was hoping for. However I find it fascinating that the old build a bot and space dash etc. we’re supposedly a glitch because we had them for years!!! Seems like someone would have discovered it and changed it before now. Oh well.
Just deleted my game. Hope you all get resolution. Hugs Ann Mariexxxx
@Webbgirl49 and @louiseT - you might try Fishdom. It has some similarities but you are playing to stock your fishbowls with fish and decorations.
As afar as a King game - I used to enjoy Farm heroes but stopped playing when I really got hooked on Candy Crush Saga.
Some other posters have recommended Charm King, Fishdom, and Cookie Jam. I haven't had a chance to try them yet but I guess I will.
So sad abt Candy Crush. I bet they are trying to recoup the money they lost on the TV version that bombed. But they've killed the fun for me.
It’s just as easy to delete a game than worry this much about it.
Any suggestions for a new game to go to?
I know-I play this for fun and the fun factor is disappearing.
Playing previous levels and achieving boosters was a flaw in the game? Well, that flaw certainly lasted a long time. I for one do not believe their explanation. Yup, ready to quit this game after being a loyal player for 5 years. Such a shame to destroy a fun, strategic thinking avenue of stress relief. Bah, humbug!
Well that's me out then - As other players have mentioned above the game was a welcome destresser from life but with enough challenge to keep it interesting. My ulcer needs a break from reality not another dose which is just just prettier with colors and bells and whistles. It was fun while it lasted.
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Hi Everyone! I understand that a lot of you are not happy of not being able to send Lives To Friends. It should have been an easy process like it used to. In the past, you can easily "Send Lives" to whoever you want to benefit from it. Since the Levels are now extremely difficult to complete, I can understand everyone's…
The studio appears to doing some testing with timed boosters. First a large group of people lost the ability to get regular boosters from collecting sugar drops and got timed boosters instead. Now it appears that some people are getting timed boosters for the daily calendar and some said they even get some with the daily…
Collecting Sugar Drops has been an integral part of the game and a much loved feature where players had the opportunity to collect them and earn free rewards every day. It now appears the studio plans to take it away. Please vote here if you want the studio to bring back this ability.
New poll created as instructed https://community.king.com/en/candy-crush-saga/discussion/comment/621732#Comment_621732 Vote here to bring back Bot available for previous levels Y2
Many Candy Crush Saga players would like to see more opportunities to win the UFO and Party boosters. How about adding them to the Daily Treat Calendar? Others have suggested adding them to the Booster Wheel. It is obvious that players want to be able to win these boosters. Please vote for this idea if you agree. @Lim,…
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