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Program the game to recognize the difference between actually failing a level and having to switch to a different task on the phone and the game deciding to reboot. Game crashes should not sacrifice win streaks or super candy bombs.
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@LoFiGummy Iām trying to post a new discussion from a regular browser
@Charleyfarley And you're making this post from a regular browser?
Or are you trying to make a post through the game?
Sorry for the many questions - but we need to be able to reproduce the problem for us to be able to report it properly.
@LoFiGummy no, just āDraft last saved a few seconds agoā as per my screenshot
Hey there @Charleyfarley and once you press the green "Post" button - do you not get any type of error messages?
Ty @LoFiGummy
I have already included a screenshot of the intended post (see post āHelloĀ @QueenBĀ @MountainMomā dated Nov 29th. The Discussions was Discussion as was Category
Hey there @Charleyfarley, are you able to send a screenshot of how it looks like when you're trying to make a post but is unable to?
It could be a number of things but it's hard to tell with the current information, for example:
It can also help us in identifying the web browser that you're using to see if it can be related to that as well.
Hi @Charleyfarley, I got your tag. Thanks for the details about your device. I'll see if @QueenB or our game experts have more suggestions.
ty @MountainMom
I tried your suggestions but still unable to post - it just saves it as a draft.
My device is an iPhone 7 Plus iOS 15.8.5
The posting issue has only started recently.
Btw, I didnāt get your tagged email, did you receive mine ?
Thanks For responding @Charleyfarley. My final suggestion is to copy your content and paste it into a "new" discussion and see if you can post it. If you can't post the new discussion, delete your old draft while you still have the content copied, and try again. If this doesn't work, repeat our standard troubleshooting steps. I will share this new issue with @QueenB. She will be back soon and will appreciate knowing your type of device and platform.
Ty @MountainMom
I donāt think you can leave ācategoryā blank and the only options are ādiscussionsā (default), āoff-topicā and ālevel help and tipsā. I left it as ādiscussionā because the other two didnāt seem appropriate.
I have been using the same device to play for the last 5 years so unlikely that this is the problem.
Possibly unrelated but Iām not receiving the tag emails either.
Hello @Charleyfarley. Thank you for sharing this issue with us, and be assured that we are not bothered by your "hijacking." It was a clever workaround!
King's development team is aware that players are unhappy with events, such as the Star Tournament that require "new levels" only. Unfortunately, this is unlikely to change in the near future. Community managers continue to monitor this feedback from players and share it with King's development team.
Regarding the "draft" function in this Community, I share your frustration. I assume you have already tried our standard troubleshooting steps to ensure the issue is not related to your device. Did you notice the new drop-down menus near the top of your new discussion? Were all fields prepopulated?ā¦or was the "Category" field empty, thereby requiring you to select the "Discussion" category? Were you in the CCS game forum when you retrieved your draft?
The "draft" issues might be an intended consequence of ongoing efforts to improve the new layout. You can be assured that our Community Managers will work with this site's development team to resolve all issues with the "draft" functionality, but theys might not be resolved during the weekend.
Try this thread I've just created as it may draw attention better:
Hello @QueenB @MountainMom apologies for hijacking this thread but I havenāt had any response to my emails from support. Iām unable to post a new discussion - it just āsaves as a draftā and my discussion isnāt posted.
Hi there š
Thanks for sharing this! I get why you'd want the game to tell the difference between actually failing a level and the app crashing or switching tasks. Losing a win streak or a Super Candy Bomb because of something outside your control feels rough.
Just so you know, the streak system is tied directly to finishing a level, so anything that interrupts the app like crashes, forced restarts, switching to another task at the wrong moment will unfortunately breaks the chain. Iām not saying thatās ideal, just explaining how it currently works.
Iām passing your feedback along because youāre absolutely right that crashes and technical issues shouldnāt count the same as a real loss.
Thanks again for taking the time to write this, hearing how things land for players helps us push for improvements šŖ
Attention all Candy Crushers - in celebration of Candy Crush Saga reaching the 21,000 level milestone - for this contest you must replay your most recent milestone and win it with 3 stars (gold or sugar - it doesn't matter) šRULES: Post a screenshot of your game map, showing your avatar and where you currently are in CCS.ā¦
Hello Candy Crushers! āļø Just in time for the holiday season - Candy Crush Saga has once again reached another amazing milestone! This time it is Level 21,000!š For those players who have reached this magnificent milestone, please post below a screenshot of your game map, showing your avatar and that you have reached (orā¦
Win a yearās supply of Gold Bars Get ready to end the year with a bang. Winter Cup is back and it is bigger than ever. This is the main tournament of the season and the prize is one players wait for all year. The top champions in the Final will win 100 Gold Bars every month in 2026. That is a whole year of Gold Bars.ā¦
Wishing a very Happy Birthday to all those Candy Crushers with Birthdays in December!šš„³ Happy Belated Birthday to: @old_DC @Techz_3712 @loveourlife214 @Lady_Choo @Cat512 @_ayushnaik_ @mallory0405 @jessi2021 @jackieweston23 @purplemama @not_found @BrianLowe @Tashawn_1209 @goodcream21 @LuciLu8 @MiladyR @zyleta @Afsar4242ā¦
The holidays are landing in Candy Crush Saga with new looks, cosy vibes and two exciting events to keep you playing all season long. Whether you love tournaments, chasing sweet rewards or just enjoying the winter sparkle in the gameā¦ youāre in the right place. Hereās whatās coming your way this December. š Candy Unwrappedā¦
In years of playing this game, I've only ever won the Booster Wheel Star prize once. Is that normal? Even when it seems the wheel will stop on the star it always manages to move past it or stop just before it. Anyone else?
Hello there! All of amazing Candy Crushers! š It's time for another fun Candy Crush Saga Community Contest This contest is a continuation of the previous Stars collection, (15, 30 and now 45)! ,Are you ready toĀ collectĀ 45 New StarsĀ fromĀ Your New Levels? š š How can I participate? š Post a screenshot of yourĀ currentĀ levelā¦
fiz uma compra no pix, recebi a confirmaĆ§Ć£o do Google no email e o dinheiro foi debitado da minha conta, porĆ©m nada dos meus benefĆcios! Quero meu dinheiro de volta
I canāt understand why King/Itunes canāt/won't fix the problem with in app purchases. I had numerous āstandardā replies from the King experts and nothing works! The ability to purchase extra moves, etc has been down for months. If you can develop games why canāt you fix this! It was working fine for years!
