HI @Dianna531963, are you playing the game through Facebook because it usually turns out to be their glitch when the players can't send or receive. It might be another new glitch from them.
I wish I could receive lives, occasionally I'll get a request and I always send a life. It's getting annoying, no one has ever responded. I'm not playing thru Facebook.
HI @Dianna531963, are you playing the game through Facebook because it usually turns out to be their glitch when the players can't send or receive. It might be another new glitch from them. Yes I am through Facebook what can I do to fix it I have tried logging out and signing in the other way but it still doesn't help
I am going to tag @Jelly Jenny who is the Community Moderator. I think we have another Facebook glitch! I think she needs to report it so that the studio can contact Facebook again!
@TippyToes this is Candy Crush Saga Community so if you're having issues with Candy Crush Friends, you will be able to post your issue here.
@Dianna531963@purplepugs Could you explain exactly what happens when you try sending and / or receiving lives? It's crucial to know what exactly is wrong so I can start looking into this.
If you have any screenshots that usually helps a lot too.
Thanks
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@Jelly Jenny I get receive lives with no problem. I just click on the envelope when there is life and its there. For sending lives I have no access to do so. It used to come up automatically. I try clicking on the envelope but if there are not any received lives, then it does not open. I dont know where else to go to send the lives.
@purplepugs Thanks! For sending lives: Try opening a level and you should see a list of players that have passed the level. Next to the players you will find a icon that has a heart+envelope. When you click that and it turns green, the life is sent out.
New to Candy Crush Saga or Community? Check out Beginner's Corner here! New competition in Candy Crush Saga! Check it out here! New Superstar competition in Blossom Blast Saga here!
@purplepugs Thanks! For sending lives: Try opening a level and you should see a list of players that have passed the level. Next to the players you will find a icon that has a heart+envelope. When you click that and it turns green, the life is sent out.
Is this something new that they are doing in the game now?
@purplepugs Thanks! For sending lives: Try opening a level and you should see a list of players that have passed the level. Next to the players you will find a icon that has a heart+envelope. When you click that and it turns green, the life is sent out.
Is this something new that they are doing in the game now?
The heart+envelope has always been there but the account button is new.
Everyone: when you open a level and send out lives, please note that you're sending out lives, not requesting lives.
You will need to go to your "heart" icon to request lives. I realize this is a very basic point, but it's good to keep in mind that sending and requesting features are separate.
this is sending lives view. For requesting lives head to the heart icon at the top of the game.
New to Candy Crush Saga or Community? Check out Beginner's Corner here! New competition in Candy Crush Saga! Check it out here! New Superstar competition in Blossom Blast Saga here!
I can´t send or receive lifes anymore. I´m not playing from Facebook, I always play on King.com. I can´t answer on request for help, nothing happens when I try to respond.
Answers
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@Dianna531963 @purplepugs Could you explain exactly what happens when you try sending and / or receiving lives? It's crucial to know what exactly is wrong so I can start looking into this.
If you have any screenshots that usually helps a lot too.
Thanks
New to Candy Crush Saga or Community? Check out Beginner's Corner here!
New competition in Candy Crush Saga! Check it out here!
New Superstar competition in Blossom Blast Saga here!
- Report
0 · Helpful Woah! Sweet Love Haha✨ ✨
⭐️ Join our first Player Community Virtual Event! ⭐️
✨ ✨
Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
- Report
0 · Helpful Woah! Sweet Love Haha- Report
1 · Helpful Woah! 1Sweet Love HahaNew to Candy Crush Saga or Community? Check out Beginner's Corner here!
New competition in Candy Crush Saga! Check it out here!
New Superstar competition in Blossom Blast Saga here!
- Report
1 · Helpful Woah! 1Sweet Love Haha✨ ✨
⭐️ Join our first Player Community Virtual Event! ⭐️
✨ ✨
Have any good ideas to help improve your game? Master list of ideas for our King games✨ ✨
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0 · Helpful Woah! Sweet Love HahaEveryone: when you open a level and send out lives, please note that you're sending out lives, not requesting lives.
You will need to go to your "heart" icon to request lives. I realize this is a very basic point, but it's good to keep in mind that sending and requesting features are separate.
this is sending lives view. For requesting lives head to the heart icon at the top of the game.
New to Candy Crush Saga or Community? Check out Beginner's Corner here!
New competition in Candy Crush Saga! Check it out here!
New Superstar competition in Blossom Blast Saga here!
- Report
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0 · Helpful Woah! Sweet Love Haha