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King.com issue: Why can't I send or receive lives/help on Candy Crush Saga?
Answers
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Hi @1mscindy2_gmail_com @Jot89 @susieq007 @genmar1, @crush4me
Your issue is the same as players have in an existing thread. I am merging your post that one so you can check out the answers and be updated once request issue is resolved at king.com
If you have a Windows 10 machine, please be aware that you can download the game app and you shouldn't have issues with tickets. Just be sure to connect the game app to your kingdom account and you'll pick up where you left off. Download the game app here.
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Yes I have read over the post on what to do if your game is frozen, but the answer did not help or seem to apply to my issue.
I play on king.com on my computer. NOT facebook or phone. I am at level 290-291 and i have been there for almost 2 weeks. I do not receive anything from anyone (lives or moves) and I can not send any out. When i send a request to friends to move to the next level nothing happens.
Yes I have cleared my history and cache. I dont have the game installed on my computer so nothing to delete (nothing i can find at least). I have signed off, shut down, started back up and signed in again. Nothing.
I removed the game aps I did have on my phone and it did not help Candy Crush Saga (NOTE It did help with my Farm Heroes Saga). Any other suggestions?
And I realize this should be posted under Support. Sorry, i need help bad!! -
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I am also unable to move to next level - playing on king.com/windows10 It has been over a week and it shows 0 hours/minutes until tooth fairy should unlock!! since I can't send/receive lives how do I move to next level?????
