Hi @Alliesmith and welcome to our adorable Community 😊 I am sorry this happened to you. Please follow the link below and you will see several options what to do when your purchase goes wrong including the refund option.
Hi @Alliesmith, welcome to our community. I would like to take a moment to offer you a message for
all newbies to learn more about our community which you can find here.
We always run contests so be sure to do them for a chance to win gold bars.