How come I no longer receive the daily long in bonus?

Please let me know if you get it working again.

Thank you for the tips. And for taking the trouble and all.. . I will check and update.. ❤️

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Hi @Angelique_D, welcome to the community. It makes no sense that you lost everything on a mobile device. Can you please try some troubleshooting to see if that works for you.

Android

Hi I was wondering whats going on and joined the community to see if there are others facing the same frustrating glitches.. Playing candy crush on an android mobile device now at level 4000 + in the last two days I seem to have lost.. A. Daily treats. B. Spin wheel C. Weekly challenges etc.. WHAT IS Happening??? Can you assist?

https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-in-windows-10

@jdkelly64, are you referring to the daily treat calendar? See if the troubleshooting on here helps you fix that.

jdkelly64

I am using Windows 10 on a desktop PC and no longer receiving the daily bonus. I can spin the wheel and receive a booster but the daily disappeared last week. Is there anything I need to do or are you troubleshooting this issue?

Thanks.

Thanks for tagging me @Sukanta_Biswas. @drp962 what game are you referring to? Could it be Candy Crush Soda Saga? A player reported not getting the daily bonus on Windows 10 today. The only advice I could give you right now is to do some troubleshooting to see if it comes back. He is troubleshooting Windows 10 and I am waiting for him to get back to me. Please follow the steps on here.

@drp962
Please wait, I tagging here @Elsa . She has iPad experience.

An i pad.

@drp962
What device you using for this game?

This still doesn’t answer my question. Why am I no longer getting the daily log in bonus?

Hello @drp962
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

Currently the King has released a large number of new events & offers, and has shared it through a few groups. Not all events/ offers are for everyone. Before any change is implemented a randomly chosen group of players is selected to trial the feature, and based upon how the change is viewed king then decide whether the change is one they want to adopt or not. This feature has been rolled out to different players for a certain amount of time but not everyone will receive this.

If you not received AD that mean you are now not under the testing group.😥

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Hello @drp962
We would like to welcome you to the king community. Thank you so much for being willing to joining 🙏

If you not received AD that mean you are now not under the testing group.😥

This still doesn’t answer my question. Why am I no longer getting the daily log in bonus?

@drp962
What device you using for this game?

An i pad.

@drp962
Please wait, I tagging here @Elsa . She has iPad experience.

jdkelly64

https://community.king.com/en/blog/discussion/234689/play-your-favorite-king-games-in-windows-10

@jdkelly64, are you referring to the daily treat calendar? See if the troubleshooting on here helps you fix that.

https://community.king.com/en/blog/discussion/234676/is-your-game-crashing-on-an-android-device

Hi @Angelique_D, welcome to the community. It makes no sense that you lost everything on a mobile device. Can you please try some troubleshooting to see if that works for you.

Android

Thank you for the tips. And for taking the trouble and all.. . I will check and update.. ❤️