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Wheel and Extra Moves stuck on loading/ connecting

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Answers

  • David_Lipscomb
    David_Lipscomb Posts: 43

    Level 3

    Can somebody please advise me where I find my I'd wheel and extra moves not working again

  • jmb5
    jmb5 Posts: 1

    Level 1

    The wheel is stuck and has been for almost ten days. I have logged out and logged back in to no avail. I have passed through the prize grid, got to 184/180 and NOTHING has happened for ten days. This is beyond ridiculous

  • David_Lipscomb
    David_Lipscomb Posts: 43

    Level 3

    Job you need to provide King with your I'd no so that they can fix it. They kindly fixed it for me once but booster wheel and extra moves are stuck

  • Asroo2a
    Asroo2a Posts: 3

    Level 1

    Hello every body

    I am having a problem with my candy crush game on my mobile s9+

    The extra moves keeps rotating and never stops, i can't connect to the candy store as well

    I have tried to reinstall the game but the problen still the same

    I tried to restart my mobile and reconnect nth solved also

    Any idead how to solve i am really mad with this !!

  • kiara_wael
    kiara_wael Posts: 157,001

    Hi @Asroo2a . Welcome to our Community ๐Ÿ™Žโ€โ™€๏ธ

    Have discussion about this Issue ๐Ÿ‘‡๏ธ please take a look

    https://community.king.com/en/candy-crush-saga/discussion/281860/wheel-and-extra-moves-stuck-on-loading-connecting


  • Asroo2a
    Asroo2a Posts: 3

    Level 1

    i have the same problem too and here is my game id if u can help

    i tried all the above suggestions but nth is solved

    my game id is :1050668826

  • David_Lipscomb
    David_Lipscomb Posts: 43

    Level 3

    Kiara Wheel or Asroo,

    The link telling me where to find my id number is currently not opening can either of you kindly assist me.

    It would be appreciated.

    Best Wishes,


    David

  • sandrayauyau
    sandrayauyau Posts: 3

    Level 1

    The game get stucked then I removed and reload the software. However , upon retrieving the data, only the level can be retained with Facebook . All hampers, free switch and other inventories are lost. As I remember , I have 80+ free switch and 50+ hampers before . Pleas check and help to retrieve for me , thanks

    my Facebook id is sandrayauyau@hotmail.com

  • tscan6833
    tscan6833 Posts: 1

    Level 1

    User # 9084722010 - cannot connect to App Store for boosters and spins , I play on an iPad 4. Please let me know what to do. I have tried shutting down and restarting with no luck. Also all booster where deleted, but I still have my gold bars. Thanks

  • chim001
    chim001 Posts: 3

    Level 1

    My user ID is 5457077659 please assist am still facing this problem

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