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Candy Crush app on PC keeps crashing
Hi, I opened my PC on Thursday to play Candy Crush. I have a HP Elite X2 laptop which has Windows 10 and the Candy Crush app was bought through Microsoft Store. The game would open with the orange screen and then when it would move to the starting screen, it would immediately close. I tried all the suggestions on the…
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Dexter's Space Race disappears after I collect the qualifying green candy
For the third week in a row, I have collected the 50 green candies to qualify for the weekly Space Race, I collect the lollipop reward and then Dexter disappears! I refresh and it is not there at all. Could someone from King please advise why this is happening? I don't think I am the only person who is having this issue. I…
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Where has Dexter's Space Race gone?
I have just finished Level 7640 and for the third week running, there is no Dexter's Space Race. Has this been replaced by the Tiffi Beach Crushing game? If so, it's a hopeless replacement! Bring back Space Race!!
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Level 6881 Glitch
Hi, On level 6881 there is a problem in the game where the striped candies at the bottom left and right keep firing off and each other and don't stop. I have had the game running all night while I was asleep and it's still going! I don't want to quit as I had a full Bot and will lose all of my Bot boosters, but this is…
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Problem in Level 6798
I have started the new levels and 6798 doesn't work from the start. I lost 4 lives by it just saying "oops" and ending, taking my life with it. Can you please check this level and restore my losses? Thanks
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Error in Level 5362 Candy Crush Saga
Hi, I am playing Candy Crush Saga Level 5362 and there is an error in the game. The licorice squares are falling into the bottom half of the game board and they won't stop. The only way to stop the falling is to quit the game. I have now lost 2 lives and some of my extras on Build a Bot. I am going to quit and stop playing…
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I did not receive my rewards for the weekly color bomb challenge
Hi, On Monday night I won the weekly race to earn the most color bombs, but the rewards never arrived. I have opened the game in Facebook on Edge, Firefox and Chrome and there are no results. The results did show up on my iphone and I was 1st so should have received the rewards. Can you please grant me the prizes that…
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Candy Crush Saga not loading on Edge following Windows 10 update
Hi, to play Candy Crush I log into my Facebook account on Edge and then click on Candy Crush Saga. Until last week I had no problems but my computer has been updated with the latest Windows 10 software and now when I try to log in through Facebook, the game screen is black and flashes. I have not been able to get a screen…
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Level 2799 took my gold bars but didn't give extra time
I was just playing level 2799 on king.com and at the end of the game when I used 10 gold bars for extra time, it took my gold bars but did not give any extra time, just went straight to the end again. I then played the same level on Facebook Gameroom and made it through with added boosters. There was no offer to use…
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Cannot connect to Candy Crush
With the new update I can't connect to Candy Crush on my PC on Facebook on IE or Google Chrome and I can't get into it on King.com on IE, Chrome or Firefox, it says I need to upgrade my Flash. The only way I can play is on Facebook Gameroom. I have tried to clear the cache but it still happens. Can you help please?
